The Way in Nw

3 weeks ago

Calgary, Canada Carya (formerly Calgary Family Services) Full time

SALARY: CAD 49500.00 PER YEAR
- PUBLISHED: JUNE 4, 2024
- EXPIRY: JULY 4, 2024
- ONSITE
- CALGARY, ALBERTA
- FULL TIME
- TEMP
- SOCIAL SERVICES

**Summary**:
The Outreach Worker plays a crucial role in the delivery of programs and services to older adults and their families living in the City of Calgary. As a member of The Way In Network and Carya, the Outreach Worker’s primary role is to assist older adults in accessing services and resources in order to improve social inclusion, economic self-sufficiency for older adults and increase the ability for them to participate in the community.

**Description**:
**The Way In NW Outreach Worker would be primarily based at Carya Village Commons, 61 8 Ave SE.**

The Outreach Worker plays a crucial role in the delivery of programs and services to older adults and their families living in the City of Calgary. As a member of The Way In Network and Carya, the Outreach Worker’s primary role is to assist older adults in accessing services and resources in order to improve social inclusion, economic self-sufficiency for older adults and increase the ability for them to participate in the community.

Outreach Workers must be able to assess the older adult’s situation and, in collaboration with the participant, family, and other service providers, determine the resources and services that would be most appropriate and either create a service plan or link them to the necessary resources.

**Who You Are**
- A proactive self-starter who likes to get creative and support on diverse deliverables.
- An organized and critical thinker who can visualize organizational goals and progress towards them.
- A creative collaborator who values professional relationships, belonging, kindness and diverse perspectives.

**What You’ll Do**
- Provide efficient, collaborative, flexible, and client-centered services to participants, including needs assessment, supportive referrals, resource navigation, and community connections.
- Collaborate within a team environment and support case management activities with partner agencies.
- Communicate regularly with participants, partners, and natural supports, maintaining knowledge of available resources for older adults.
- Perform advanced assessments for individuals with vulnerable circumstances and complex needs.
- Develop a comprehensive, participant -centered service plan and engage community supports to achieve service goals.
- Prioritize and achieve short and long-range goals with participants.
- Advocate for participant needs within complex resource systems.
- Compassionately assist participants in navigating mental health complexities, and connections to appropriate resources.
- Implement program initiatives and adapt as needed to change to ensure effective service delivery and to achieve program outcomes.
- Conduct regular visits with participants in various settings, including in homes.
- Collaborate with professionals from health, justice, and community services to improve participants' health, wellness, and recovery.
- Conduct presentations to promote the program as needed.
- Complete evaluation activities related to participant activities and enter data as per guidelines.
- Be an ambassador of Carya when collaborating with stakeholders, participants, and the public.
- Participate in mandatory training and professional development activities.
- Document and maintain accurate and timely participant records.
- Analyze and solve problems, taking initiative to support project goals.
- Independently and efficiently manage time and caseload.
- Attend and participate in agency team meetings, communities of practice, and other required events.

This task list is not intended to be exhaustive and other tasks may be identified from time to time as being required to ensure Carya’s standards for case management are met.

**What You Bring**
- **Bachelor’s degree in social work or a related field is required.**
- Experience in working with individuals aged 6 and above.
- Must be capable of responding appropriately to crisis situations in a professional and ethical manner.
- Sound knowledge and practice in supporting social determinants of health, client centered and trauma informed care.
- Strong attention to detail with the ability to act with discretion and confidentiality is expected.
- Effective presentation and facilitation skills, along with effective communication and interpersonal skills.
- A positive attitude, coupled with the ability to balance a dedication to quality service is essential.
- Exceptional team orientation and collaboration skills.
- Excellent oral and written communication skills.
- Completion of Natural Supports Framework training required.
- Certification with the Alberta Family Wellness Initiative’s Core Brain Story.
- Proficiency in Microsoft 365 with a focus on SharePoint, Word, Teams, and Outlook.
- Proficiency, or at the very least, familiarity with case management software, such as Penelope or Jane.
- A vehicl

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