Full Time Computer Repair Technician

2 weeks ago

Toronto, Canada Computation LTD. Full time

Computation Ltd. is currently looking to hire a full time in store computer repair technician.

**Technology**
- laptop screen replacement
- laptop keyboard replacement
- fan replacement (laptop & desktop)
- fan/liquid cooler installation/replacements & thermal paste refresh
- ram replacement/upgrade
- drive cloning/replace/upgrade to SSD
- power jack replacement
- trackpad replacement
- PSU replacement
- motherboard replacement
- GPU replacement
- printer setup & configuration
- Data backup, recovery, and migration
- OS wipe and reinstall
- Driver installation
- Virus and malware removal and security installation
- General software maintenance & cleanup
- remote client support
- installing and maintaining Apple MacOS systems
- customer service for retail, corporate, and small business clients
- answering client phone calls
- communicating with clients in a clear and effective manner
- diagnosing client service tickets quickly, thoroughly, and effectively

**Skills**

This is a junior to intermediate role and the challenges you will be presented will be commensurate with your skill level. Ongoing technical training will be provided but you will be expected to begin with a substantial background in IT hardware support (a mix of education and professional experience, experience from gaming and personal pursuits is welcome). You are also expected to be in possession of notable people skills that will allow you to provide technical support in both retail and corporate environments - this includes:

- careful and clear communication
- confidence
- reliability
- punctuality
- an ability to multitask, prioritize and deal with time constraints.

**Schedule & Environment**

The regular schedule for this position is Sunday to Thursday from 10am to 7pm (6pm on Sunday), with the potential for extra hours and occasional evening and off hours work. While most of the work will be as a retail service technician at our store location, we will also require applicants to perform onsite service to both residential and business clients. Applicants must have full drivers license and be required to supply your own vehicle, use of which will be compensated for.

**Growth**

Our technical support division provides service from coast-to-coast in Canada, and has been growing rapidly in the last 3 years. Both within and and beyond this current role you will have opportunities for professional development and increased compensation - learning about more advanced technologies, and taking on increased responsibilities.

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- On call

Supplemental pay types:

- Overtime pay

**Experience**:

- IT support: 4 years (required)

**Language**:

- English (required)

Licence/Certification:

- Drivers (required)

Work Location: In person

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