Membership Sales and Service Host

4 weeks ago

Port Colborne, Canada YMCA of Niagara Full time

**Part-Time Membership Sales and Service Host**

**Location** **Port Colborne YMCA, Port Colborne, ON**

**Pay** **$15.50 per hour**

**Employment Type** **Part-time**
**10-15 hours per week**
**(Availability: days, evenings, weekends and holidays)**

**Placement Date September 2023**

**Nature & Scope**

The role of the Membership Sales and Service Host is to promote membership through selling memberships, promote the
YMCA and provide excellent customer service using SAM 2.1 standards and principles.

**Why Work for the YMCA?**

As a charitable organization, the YMCA of Niagara aspires to be a great workplace, committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. Guided by our shared values - caring, health, honesty, inclusiveness, respect, and responsibility - the YMCA provides our employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through growth opportunities and great benefits, and the knowledge that their day
- to-day actions have a positive impact on the health and wellbeing of the people of Niagara.

**RESPONSIBILITIES**:

- Promote membership by providing accurate YMCA program and membership information and sales tours, and asking members to join; follow the 7 Steps of Selling.
- To respond to members/participants’ concerns in a positive, professional and supportive manner.
- Act proactively to develop positive relationships with participants, supervisors, peers and volunteers.
- Process transactions in the YMCA registration system, including new memberships and changes.
- Ensure excellent customer service by supporting and working as part of a staff/volunteer team.
- Promote the safety and security of members and participants through safe work practices, checking for health and safety hazards at all times and following YMCA policies and procedures.
- Respond to first aid and emergency situations; complete required incident reports.
- Handle cash transactions; be responsible for the security of cash and balance cash outs and floats
- Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara, and SAM 2.1.
- Provide information and registration for other YMCA of Niagara programs and services.
- May be asked to participate in training related to being a Duty Manager and conducting financial assistance appointments. Will be required to maintain confidentiality and follow the YMCA Privacy Policy.

**QUALIFICATIONS**
- Minimum 1 years’ customer service experience
- Minimum 1 years’ sales experience
- Strong verbal and written communication skills
- Able to multi task and provide excellent customer service
- Able to develop positive relationships with members and coworkers
- Computer and phone skills are an asset
- Able to stand for a minimum of 2-4 hours at a time
- Current Standard First Aid, CPR - C certification will be required upon hiring
- A clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC VSS) issued for the

YMCA of Niagara
- Successful applicants will be required to adhere to the YMCA of Niagara COVID-19 Vaccination Policy

**COMPETENCIES**:
**Results Oriented**
The ability to lead, manage and achieve identified goals

**Diversity**
Appreciates that people with different opinions, backgrounds and characteristics bring a richness to the YMCA.

**Planning and Organizing**
Establishes a clearly defined and effective course of action for self and others to accomplish short and long-term goals

**Relationship Building and Collaboration**
Builds positive interactions both internally and externally to achieve work related goals

**Coaching and Development**
Commits to assisting participants, volunteers and self in continuous learning and development

**Quality Focus**
Ensures that YMCA programs and services are superior

**Communication**
Communicates in a thorough, clear and timely manner and supports information sharing and goal achievement across the
YMCA.

**Self-Management**
Achieves planned results through personal initiative within the Association’s guidelines and policies

**APPLICATION PROCESS**
- Internal applicants are encouraged to notify their supervisor before applying._
- Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request._

For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org

**Job Type**: Part-time
Part-time hours: 10-15 per week

**Salary**: $15.50 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-08-14
Expected start date: 2023-09-01

  • Financial Services Representative

    6 days ago

    Port Colborne, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: About Meridian **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Host

    2 months ago

    Port Moody, Canada Livelyhood Public House Full time

    **Duties of a Host(ess) include**: - Welcoming guests to the establishment with a professional and welcoming approach - Manage waitlist and seat guests in a timely manner - Assist in delivering drinks and food to guests, clearing and resetting tables - Assist with daily and weekly cleaning and environment upkeep **Working Conditions**: - Hours and shifts...

  • Membership Sales Associate

    6 days ago

    Port Moody, Canada Orangetheory Fitness Affiliates Full time

    Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives...

  • Membership Sales Associate

    3 days ago

    Port Moody, Canada Orangetheory Fitness Affiliates Full time

    Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that is changing lives...

  • Membership Sales Associate

    5 days ago

    Port Moody, Canada Orangetheory Fitness Affiliates Full time

    Job Description: Join the fast-growing phenomenon where you get to work alongside industry-leading talent in a high-performance culture who are passionate, experienced, and determined. Ranked as one of Inc. magazine's Fastest-Growing Private Companies - we are ambitious and innovative: we are motivators. At Orangetheory, you are part of a dynamic brand that...

  • Retail Sales Associate

    3 days ago

    Colborne, Canada Aurora Importing and Distributing LTD. Full time

    **Who is 401 Cider Brewery**: Nestled in Northumberland County, The 401 Cider Brewery is a celebrated addition at The Big Apple, the heart of Apple Country. Located conveniently off Highway 401, The Big Apple isn’t just home to possibly the world’s largest apple but is a perfect spot for a family outing, filled with delights for all ages. At The 401...

  • Financial Services Representative

    7 days ago

    Port Colborne, Canada Meridian Full time

    Description ">   Why Meridian?   At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here:  Our Retail Banking Practice:   Our vision is to be recognized...

  • Hosting\bus\take-out\dishwasher

    3 days ago

    Port Perry, Canada Haugens Chicken and Ribs Full time

    The Famous Haugens Chicken BBQ is now hiring **Students** for our 2024 Season. We are hiring for various positions including Host/Hostess/Take-Out Attendant/Bus/Dishwasher/Kitchen Helpers. If you would like to gain work experience this is the job for you! These position progresses to good summer jobs where most of our students work their way through High...

  • Hosting/buss/take-out/kitchen

    3 days ago

    Port Perry, Canada Haugens Chicken and Ribs Full time

    The Famous Haugens Chicken BBQ is now hiring **Students** for our new Season. We are hiring for various positions including Host/Hostess/Take-Out Attendant/Bus/Dishwasher/Kitchen Helpers. If you would like to gain work experience this is the job for you! These position progresses to good summer jobs where most of our students work their way through High...

  • Hosting\bus\take-out\dishwasher

    2 days ago

    Port Perry, Canada Haugens Chicken and Ribs Full time

    The Famous Haugens Chicken BBQ is now hiring **Students** for our busy summer Season. We are hiring for various positions including Host/Hostess/Take-Out Attendant/Bus/Dishwasher/Kitchen Helpers. If you would like to gain work experience this is the job for you! These position progresses to good summer jobs where most of our students work their way through...

  • Golf Shop Assistant

    5 days ago

    Port Colborne, Canada Whisky Run Golf Club Full time

    We are seeking a Golf Shop Assistant to Join the team at Niagara's Friendliest Golf Course! You will be responsible for managing tee time reservations, selling products, merchandise, and services in a retail setting in order to drive company revenue. When you become a Golf Shop Assistant, you become the person who makes our customers feel welcome, excited...

  • Sales Associate

    1 month ago

    Port Colborne, Canada 7-Eleven (Corporate Stores) Full time

    The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate the...

  • Retail Sales Associate/cashier

    5 days ago

    Port Colborne, Canada Ruffin’s Pet Centre Port Colborne Full time

    **Job Overview**: **Responsibilities**: - Sell products and services to customers in a retail setting - Provide exceptional customer service and product knowledge - Operate cash registers and handle transactions accurately - Utilize Point of Sale (POS) systems efficiently - Upsell products and services to maximize sales opportunities - Communicate...

  • Tasting Room Host

    1 week ago

    Port Williams, Canada Planters Ridge Winery Full time

    Are you a passionate individual looking to get involved in one of the most exciting industries in Nova Scotia? Are you looking to meet new people from around the world in one of the most beautiful settings in the Annapolis Valley? Planters Ridge Winery is looking for you! **Job responsibilities include**: - Create a welcoming atmosphere in the tasting room...

  • Tasting Room Host

    3 days ago

    Port Williams, Canada Planters Ridge Winery Full time

    Are you a passionate individual looking to get involved in one of the most exciting industries in Nova Scotia? Are you looking to meet new people from around the world in one of the most beautiful settings in the Annapolis Valley? Planters Ridge Winery is looking for you! **Job responsibilities include**: - Create a welcoming atmosphere in the tasting room...

  • Inside Sales Mechanical

    4 weeks ago

    Port Coquitlam, Canada Pro West Sales Full time

    We are looking for someone to join our inside sales mechanical team and provide support to our customers. We are a customer service driven business and looking for someone with the following attributes: - Customer Service driven - Team worker - Work in a Fast paced environment - Can adapt quickly - Confident - Shows Initiative| - Willing to...

  • Dispensary Sales Associate

    2 weeks ago

    Port Colborne, Canada True North Cannabis Company Full time

    True North Cannabis’ Budtenders role is to help all guests - novice and veteran - navigate the wide world of recreational cannabis. As a budtender you are passionate about cannabis and stay on top of industry news. You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary...

  • Golf Shop Attendant

    6 hours ago

    Port Colborne, Canada Port Colborne Country Club Full time

    **Duties**: Golf Shop Attendant - Day to day golf operations execution Answer phones and member questions Book Tee Times Process Transactions Retail Sales Oversee Front/Backshop duties **Definition**: - Ensuring and providing flawless, upscale, professional, and high-class guest service experiences - Analyzing customer feedback and providing strategic...

  • Parts & Service Advisor

    1 month ago

    Port Hawkesbury, Canada Canso Ford Sales Full time

    Canso Ford Sales is currently seeking a motivated individual to join our team as an Parts & Service Advisor.What would your duties be as an Parts & Service Advisor at Canso Ford Sales?The Parts & Service Advisor is responsible for guiding Canso Ford’s customers through the maintenance and repair of vehicles while creating a great first...

  • Retail Sales Manager

    1 month ago

    Port Coquitlam, Canada Variety Auto Sales Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold - Implement price and credits...