Automotive Service Manager

5 days ago

Kirkland, Canada Canadian Tire Full time

Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast?

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
The primary purpose of the Service Manager is to lead the auto service team in providing the ultimate customer experience in auto service and repairs by building customer trust and loyalty through high quality workmanship and professional and knowledgeable counter staff. The Service Manager works collaboratively with the Associate Dealer to establish sales objectives, cost controls and strategies for growth and profitability in the Auto Service Centre.

**Main Responsibilities and Tasks**:

- Reviews and implements Service Centre policies and procedures that improve the Customer Experience through high quality repairs and building customer relationships.
- Develops and implements a longer-term strategy and action plan to attract and retain customers.
- Coaches team members to provide excellent customer service.
- Improves sales and profitability for the Service Centre.
- Maintains quality workmanship through monitoring uniformed inspection guidelines.

**Requirements**:

- Inspect the work areas daily to ensure the auto center is maintained in good condition.
- Assess and improve team productivity by demonstrating strong leadership and fostering motivation and team spirit.
- Promote workplace safety and health procedures.
- Knowledge of market trends in the automotive service industry
- Ability to work effectively with auto parts ordering systems and computerized work order systems
- Good working knowledge of CoStar is an asset
- Valid driver"s license for province of employment
- Management experience in a customer service-oriented indutsry
- Management experience in the auto service industry is an asset
- Experience in a Canadian Tire Auto Service Centre is an asset

**More about the position**:
**Potential Career Opportunities**
- Next levels: Store Manager and General Manager.

**Physical Demands and Working Conditions**
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Our offering includes**
- Competitive compensation and benefit package
- Potential for Profit Sharing
- Employee Shopping Discounts
- Flexible work hours
- Learning and Development opportunities
- Scholarships
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Background Check Requirements**:

- Reference Check
- Employment Verifications
- Criminal Background Check
- Credit Check

  • Bilingual (French and English) Automotive Claims

    7 days ago

    Kirkland, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. Nissan...

  • Service Advisor/conseiller Du Service

    3 weeks ago

    Kirkland, Canada Canadian Tire Full time

    Service Advisor Both French and English Required The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. Superior customer service and communication skills are essential to success in this position and in...

  • Dealer Technical Support Manager

    3 weeks ago

    Kirkland, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. We are...

  • Dealer Technical Support Manager

    2 weeks ago

    Kirkland, Quebec, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.We are...

  • Dealer Technical Support Manager

    6 days ago

    Kirkland, Canada Nissan Motor Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.   We...

  • Service Coordinator

    2 days ago

    Kirkland, Quebec, Canada Randstad Canada Full time

    Our client in Kirkland is looking for a parts clerk for a well-known company in the retail industry. The Service Advisor is responsible for providing front line service and support to customers, technicians, and management, serving as a liaison between customers and branch personnel.What We Offer:- Monday to Friday schedule- 40 hours per week- Full benefits...

  • Customer Service Representative

    3 weeks ago

    Kirkland, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Dealer Technical Support Manager

    1 month ago

    Kirkland, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. We are...

  • Dealer Technical Support Manager

    1 month ago

    Kirkland, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. We are...

  • Dealer Technical Support Manager

    2 weeks ago

    Kirkland, Quebec, Canada Nissan Full time

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.We are...

  • Technicien de Service

    5 days ago

    Kirkland, Canada Tesla, Inc. Full time

    Our Tesla Service Technicians are members of the largesttechnician team on the planet, working together in pursuit of our mission toaccelerate the world’s transition to sustainable energy. Joining Tesla, meansbeing a part of a team of the most talented Technicians and Engineers on theplanet, working on cutting edge automotive technology and on the most...

  • Technicien de Service

    3 days ago

    Kirkland, Canada Tesla, Inc. Full time

    Our Tesla Service Technicians are members of the largesttechnician team on the planet, working together in pursuit of our mission toaccelerate the world’s transition to sustainable energy. Joining Tesla, meansbeing a part of a team of the most talented Technicians and Engineers on theplanet, working on cutting edge automotive technology and on the most...

  • Directeur Centre Auto

    3 weeks ago

    Kirkland, Canada Canadian Tire Full time

    **Description**: Êtes-vous prêt à joindre les rangs du détaillant d'articles d’usage courant le plus fréquenté du pays, lequel compte plus de 500 magasins d'un océan à l'autre? Canadian Tire propose aux clients un assortiment unique de produits et de services dans trois catégories spécialisées où l'entreprise figure en tête du marché -...

  • Technicien de Service

    2 weeks ago

    Kirkland, Quebec, Canada Tesla Full time

    What to ExpectChez Tesla, vous offrirez un service exceptionnel aux clients et vous assurerez que nos véhicules fonctionnent au mieux chaque jour. Les techniciens sont au cœur de chaque centre de service, équilibrant habilement les rendez-vous entrants, exécutant les commandes de service quotidiennes et renforçant notre engagement envers l'expérience...

  • Service Coordinator- Kirkland

    2 weeks ago

    Kirkland, Quebec, Canada Randstad Canada Full time

    Our client in Kirkland is looking for a Service Advisor for a very well known company in the retail industry. The Service Advisor is responsible for providing front line service and support to customers, technicians and management. Serves as a liaison between customers and appropriate branch personnel. This person may have other responsibilities that are...

  • Estimator

    3 weeks ago

    Kirkland, Canada Fix Auto Full time

    **Fix Auto** is looking for an **Estimator!** As an **Estimator,** you will work closely with the production team and be responsible for providing accurate information to customers and the dealership teams in terms of pricing, damage, and estimated time of repair. **A day in the Life of an Estimator at Fix Auto** - Review damage reports, repair orders and...

  • Technicien de Service

    2 weeks ago

    Kirkland, Canada Tesla Full time

    What to ExpectChez Tesla, vous offrirez un service exceptionnel aux clients et vous assurerez que nos véhicules fonctionnent au mieux chaque jour. Les techniciens sont au cœur de chaque centre de service, équilibrant habilement les rendez-vous entrants, exécutant les commandes de service quotidiennes et renforçant notre engagement envers l'expérience...

  • Services Manager

    4 weeks ago

    Kirkland, Canada Bureau en Gros Full time

    : 1245949 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Customer Service Manager

    7 days ago

    Kirkland, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Préposé Au Guichet Des Pièces

    3 weeks ago

    Kirkland, Canada Canadian Tire Full time

    **Sommaire** Le(La) préposé(e) au guichet des pièces automobiles travaille dans un environnement où les activités se déroulent rapidement. Il(Elle) soutient les mécaniciens automobiles accrédités afin de trouver et fournir les bonnes pièces pour la réparation des automobiles du centre-auto. Ce poste implique l’utilisation de systèmes...