Restaurant General Manager

3 weeks ago

Stratford, Canada Braai House Full time

Overview:
We are seeking a highly motivated and experienced Restaurant Manager to oversee operations at the Braai House & Braai Bar. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurants, ensuring excellent customer service, and maintaining high standards of food quality and safety.

**Duties**:

- Manage all aspects of the restaurant, including staff supervision, inventory management, and financial performance
- Train and mentor staff members to provide exceptional customer service
- Ensure compliance with food safety regulations and maintain cleanliness standards
- Oversee the preparation and presentation of food items to ensure consistency and quality
- Handle customer inquiries, complaints, and resolve any issues in a timely manner
- Monitor inventory levels and place orders as needed to maintain adequate supplies
- Collaborate with the kitchen staff to develop new menu items and specials
- Implement cost control measures to maximize profitability
- Conduct regular staff meetings to communicate updates, provide feedback, and address any concerns

**Requirements**:

- Proven experience in restaurant management or a similar role
- Strong knowledge of food safety regulations and best practices
- Proficient in POS systems and other restaurant management software
- Excellent customer service skills with a focus on creating a positive dining experience
- Ability to lead and motivate a team in a fast-paced environment
- Strong organizational and multitasking abilities
- Knowledge of the hospitality industry and current food trends
- Cash handling experience is preferred
- Experience in kitchen operations or as a cook is a plus

We offer competitive pay based on experience. This is a full-time position with opportunities for career growth within our organization.

Pay: From $55,000.00 per year

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Stratford, ON N5A 3L8: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Hospitality: 4 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (required)

**Location**:

- Stratford, ON N5A 3L8 (required)

Work Location: In person

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