Internal Communications

2 weeks ago

Vancouver, Canada Vancouver Fraser Port Authority Full time

**BE PART OF THE TEAM THAT BRINGS THE WORLD TOGETHER**

***
**Career Opportunity: Internal Communications & Change Advisor**

Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port.

The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of Vancouver, Canada’s largest and most diversified port. Our mandate as a Canada Port Authority, as set out by the Canada Marine Act, is to enable Canada’s trade objectives, ensuring goods are moved safely and responsibly through the Port of Vancouver. That means providing infrastructure and ensuring the safe and efficient movement of marine traffic and cargo within the port. It also means we carry out reviews of proposed activities and developments on federal port lands and waters to determine whether a project can go ahead without impacts to the environment and community that cannot be mitigated.

We are passionate about the work we do and what it contributes to our local communities, the region and our country. This is reflected in our values of collaboration, continuous improvement, accountability and customer responsiveness.

Be a part of a team that advances initiatives to promote economic prosperity through trade, a healthy environment and thriving communities for the future generations of Canadians. It’s a workplace where the intrinsic value of your contribution to help foster the continued growth of the Canadian economy becomes a tangible reality. Bring your unique strengths, perspectives and experiences to the port authority and join us in charting a course toward a sustainable future.

The Internal Communications & Change Advisor is responsible for the strategic planning, development, and delivery of employee communications and change initiatives. Working closely with the manager employee & labour relations, this role will be required to manage communications relating to confidential matters related to labour relations at the port authority. Specifically, the advisor, internal communications & change partners closely with departments across the organization, in particular the employee & labour relations department, to provide strategic advice and guidance on internal communications, change management, and implementation of employee and labour relations best practices. The role is responsible for ensuring that employees have access to the right information, at the right time, in the right way, and that they understand their role in helping to drive the port authority’s mandate, vision and strategic priorities.

Accountabilities
- Work with key stakeholders and confidential information, the disclosure of which would adversely affect the port authority, to develop complex internal communication strategies and plans that help drive understanding, awareness, support, and buy-in.
- Ensure all employee communications and engagement activities are planned, coordinated and delivered in line with our internal systems and processes
- Lead the development and delivery of internal communications in a timely and effective manner, helping connect employees to our mission, vision, and values
- Partner with internal clients to build effective working relationships and provide high-quality, professional communications services in support of business strategies and plans, and change management initiatives
- Drive employee engagement by contributing to the development and implementation of internal communications programs and initiatives
- Ensures two-way communication and engagement through feedback and uses analytics and data to prepare reports, and summarize information to help measure the effectiveness of internal communications

Specific Competencies
- Must possess tact, diplomacy, and the ability to deal with confidential, sensitive and employment related issues
- Must be able to clearly articulate messages to a variety of audiences through a variety of mediums
- Ability to establish and maintain collaborative and productive relationships with all stakeholders
- Ability to influence others and move toward a common vision or goal
- Must have acute business acumen and an understanding of organizational issues and challenges
- Must exhibit a strong orientation towards customer service and be highly motivated to work both independently and in a team environment.

Education & Experience
- Completion of a degree in marketing, communications, public relations, or another acceptable discipline from a recognized educational institution
- A minimum of four years’ experience in an internal communication, change management, or organizational development role
- Demonstrated working experience with department, divisional or organizational wide program communications and change management. Experience and knowledge of change management principles, methodologies and tools
- Excellent command of the English la

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