Licensing Administrator
3 weeks ago
**About the City of Hamilton**
**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**
**JOB POSTING**
JOB ID #: 20404
Licensing Administrator (Periodic)
Planning & Economic Development
Licensing & ByLaw Services
330 Wentworth St. N.
NUMBER OF VACANCIES: All upcoming full-time vacancies
UNION/NON-UNION: CUPE Local 5167 Inside
HOURS Of WORK: 35.00 per week
- GRADE: H
- SALARY/HOUR: $34.091 - $37.055 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.
STATUS/LENGTH: All upcoming full-time vacancies for the period of April 5, 2023 - October 5, 2023
Job Description ID #: 6749
As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.
**SUMMARY OF DUTIES**
Reports to the Supervisor of Licensing Administration. Responsible for providing information and assistance to the public regarding provincial and municipal legislation and interpretation of by-laws under the Licensing section. Maintain and build client relationships by providing sensational service motivated to assist the public.
**GENERAL DUTIES**
Issues various types of licences by:
- Verifying licence eligibility requirements
- Verifying dates and schedules as needed, for licences which are date specific
- Calculating and ensuring accurate payment of fees
- Verifying submissions of required documentation and appropriate signatures to satisfy various Licence types
Approves and denies licences in accordance with Licensing Section By-Laws and makes recommendations and seeks assistance of the Supervisor as needed
Updates and maintains the AMANDA System as related to licences, compiling data, generating reports for statistical purposes, and complaints from the public, elected officials and other departments
Completes administrative work for Licensing Section By-Laws as related to individual schedules.
Responsible for counter operations.
Performs cashier functions, collecting payments for the Licensing & By-law Services Division and other departmental payments made at Licensing counters by operating equipment such as Point of Sale (LEGEND), MONERIS and ASUREID (card photo machine).
Balances daily receipts and reconciles to POS cash distribution totals. Prepares documentation for bank deposits.
Receives and answers inquiries from the public, staff, outside agencies, other municipalities and departments regarding a broad range of Licensing Issues.
Provides customers with instructions and examines documents, official papers and conducts internal investigations to determine their authenticity/validity for which the party is seeking information, relief and/or assistance.
Corresponds with local Police, the Ontario Provincial Police and/or the Alcohol and Gaming Commission of Ontario to research complaints of theft, fraud and non-compliance of Licensing Section By-laws.
Provides court administration, prepares Tribunal reports or other requested legal documents required for various outside agencies, i.e. Alcohol and Gaming Commission of Ontario.
Provides information to authorized requesters ensuring conformity with the Freedom of Information and Privacy Protection Act.
Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
Performs other duties as assigned.
**QUALIFICATIONS**
- Proven knowledge of legal and business office practices and procedures including, legal administration and customer service concepts normally acquired through an equivalent combination of education and relevant work related experience.
- Working knowledge of related Provincial Legislation (including Alcohol and Gaming Commission of Ontario’s regulations and statutes), Municipal Act and City of Hamilton, Licensing Section By-Laws
- Previous experience working in a legal or enforcement office environment.
- Proficient in a computerized environment with strong working knowledge of Microsoft Office software (Word, Excel, Outlook and PowerPoint) and database software. Proficient at data entry, inputting with a high level of speed and accuracy. Demonstrated knowledge of AMANDA woul
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