Specialist, System Integration

3 weeks ago

Mississauga, Canada Bell Canada Full time

As the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of the best content from Crave, TSN/RDS, iHeart Radio and dozens of other leading media properties to our customers any time, on any device.

Are you a seasoned Systems Integration Specialist with strong leadership skills? Do you enjoy working in a fast-paced environment where priorities change every day? Are you looking for a role that is exposed to all levels of the organization?

If you answered an enthusiastic YES to the above, this role could be for you

Bell Canada’s Information Technology organization is looking for a Systems Integration Specialist to join a team of professionals who specialize in managing and overseeing various aspects of Bell’s Systems and Technology. Within Information Technology resides the Business Operations - Wireless & Retail Systems team who are responsible for the administration, support and maintenance of various systems used by the Wireless Business units.

**Job Duties/Responsibilities**:

- Prime resource for Bell/Virgin Corporate store retail IT program
- Work with our IT security prime to ensure security initiatives are being actioned and remediated
- Assist on developing the following:

- Yearly evergreen plan
- Monthly currency plan
- Assist in troubleshooting incidents related to Hardware/software as required
- Assist in maintaining the IT POS lab
- Maintain min/max levels for all Corp store support hardware
- Liaison with vendors to build hardware road map
- Order hardware based on plan and forecast
- Working with our finance team to forecast spend monthly CAPEX/OPEX
- Represent IT in meetings related to store build and new technology
- Maintain standards documentation
- Hardware/Software
- Work closely with Vendors on improving processes and documentation
- Test new hardware as required
- Manage small projects

**Critical Qualifications/Competencies**:

- Excellent facilitation and communication skills both verbal and written
- Effective communicator with an ability to articulate technical solutions into business conversation
- Capacity to take initiative and ownership of issues and tasks through to resolution
- Technical aptitude with understanding of various technologies including web and client server architectures, eagerness to expand technical/functional knowledge
- Willingness to proactively seek information to ensure exceptional risk assessment and mitigation
- Ability to manage multiple activities at a high level and dive into detail when challenges arise
- The ability to effectively facilitate and coordinate meetings, and to negotiate consensus from cross-functional teams
- Understand and articulate IT concepts and issues from a business perspective
- Advanced skills in Microsoft Office products
- Business knowledge related to Wireless telecommunications, support of Retail POS systems and in store technology is preferred
- Post-secondary education, preferably in Business or Technology, or relevant work experience

**Working Conditions**:

- Willingness to manage own time, working off-normal hours when necessary to meet deliverables
- Ability to efficiently work in virtual teams, handling multiple tasks
- Flexibility to occasional travel to regional offices, conferences, employee sessions, seminars, training, etc
- Fast paced, changing working environment

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**: Management
**Job Status**: Temporary - Full time
**Job Location**: Canada : Ontario : Mississauga
**Flexible work profile**: Mobile
**Application Deadline**: 01/20/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Created: Canada, ON, Mississauga

**Bell, one of **Canada's Top 100 Employers.

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