Quality Assurance Coordinator

5 months ago

Vaughan, Canada Lynden International Logistics Company Full time

Lynden International Logistics ULC, a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry.

Lynden International Logistics ULC is seeking a Quality Assurance Coordinator team member to join our Quality Control Team in Vaughan We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success.
**Lynden offers many benefits for full-time employees including**: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans.
**POSITION DEPARTMENT**: Warehouse / Office

**REPORTS TO**: Quality Assurance Manager

**LOCATION**: 10 Corrine Court, Vaughan, ON, L4K 4T7

**WORKING SCHEDULE**: Monday to Friday, 8:00am - 4:30PM or 8:30AM - 5:00PM

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This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP’s, will be maintained through the implementation of procedures and training, and regular inspections.

**DUTIES & RESPONSIBILITIES**:

- Ensure all staff are trained in their respective job functions, including GMP training and maintain training records
- Write and revise standard operating procedures as necessary.
- Coordinate maintenance of procedure manuals at the branch.
- Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management.
- Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented.
- Provide feedback and assistance to Customer/Client questions and concerns.
- Initiation and completion of Deviation Reports and Change Controls
- Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate.
- Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.
- Provide assistance with inventory reporting and lot control.
- Recalls - Working directly with the Client ensure product is both physically and systemically quarantined
- Supervise lot hold/release processes to ensure effective control and accurate documentation
- Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up.
- Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.
- Perform temperature alarm testing and security testing.
- Coordinate regular and emergency maintenance of equipment.
- Place product on Hold as per Client Procedure Manuals and physically remove product from primary picking locations
- Coordinate disposition of product as per Clients requests and Lynden’s Destruction agreement.
- Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals.
- Develop proactive strategies for preventing possible future problems with systems or processes.
- Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training.
- Supervise and approve packaging / labeling operations that are conducted at the branch.
- Cover for other QA coordinators' duties and perform other activities as assigned by QA Manager or senior management.

**SKILLS/TRAINING REQUIRED**: (details of course training requirements are outlined in the Learning Management System)
- Strong knowledge of current regulatory requirements
- Superior familiarity with warehouse and office operations
- Effective problem solving skills
- Excellent verbal and written communication
- Excellent organizational skills
- Ability to make decisions and recommendations
- Demonstrate effective interpersonal and team skills

**EDUCATION & EXPERIENCE**:Minimum education required**:

- B.Sc. degree or equivalent

**Minimum experience required**:

- 2 years warehouse operations experience
- Plus 6 months on-the-job training OR equivalent combination of experience and education.

Lynden International Logistics ULC is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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