Hsr- Rentals Attendant

3 months ago

Barrie, Canada Freed Corp Full time

**CAREER OPPORTUNITY ~ RENTALS ATTENDANT**

**Position**:
Rentals Attendant

**Department**:
Recreation

**Reports To**:
Recreation Manager

**Position Status**:
Seasonal

**Wage**:
$17.20

**Who We Are**:At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for

**Position Summary**:While representing the resort and providing a high standard of customer service, the rental attendant will be answering customer inquiries about the recreation department's products and services. Processing and scanning the customer's rental forms and assisting in sizing equipment to customer’s needs. This is a part time to full time seasonal job and the attendant will be required to work on weekdays, evenings, weekends, and holidays.

**Duties & Responsibilities**:

- Assist with the provisions of rental equipment that is appropriate and safe for every skier/snowboarder.
- Maintain and control inventory of equipment.
- Set up and ensure efficient operation of ski and snowboard areas.
- Ensure rental and tuning areas are well maintained with emphasis on cleanliness and safety.
- Answer customer inquiries about products and services the department offers including waxing, sizing, snow conditions and any other general inquiries.
- Scan and process rentals forms and returns using the resort’s POS system.
- Assist customers in proper sizing and appropriate rental equipment.
- Work promptly and courteously at all times.
- Working in a team setting to provide positive and friendly customer service to all guests.
- Being flexible with departments scheduling.

**Qualifications**:

- Customer services skills/experience.
- A passion for skiing and snowboarding an asset
- POS experience is an asset.
- Understanding of alpine equipment is preferred
- Proven success in a team environment.

**Our Commitments to You**:

- ** Supportive Experience - **Our goal is to provide our guests with an exceptional experience, and we are just as committed to ensuring that your experience is equally exceptional. We strive to create a positive and inclusive workplace where our employees feel valued and heard.
- ** Value-Added Perks -** As part of our team you will enjoy exclusive employee discounts and special offers on accommodations, dining and amenities at any of our affiliated Resorts which include Muskoka Bay Resort and Deerhurst Resort.
- ** Career Mobility -** With multiple properties within the Freed Hotels & Resorts portfolio, we provide opportunities to explore different roles, locations and career paths within the organization, giving you the flexibility and ability to shape your career journey.

**Visa Requirements**: Must be eligible to work in Canada
- The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements._

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