Quality Assurance Coordinator

1 day ago


Toronto, Canada Jacobs Full time

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow._
- Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow._

**Your Impact**:
We're looking for a Quality Assurance Coordinator in Toronto who is excited about working on projects that enable the heart of our clients’ business. You’ll join our collaborative team providing our clients with award-winning planning, engineering, architectural design, construction management, and design-build project delivery.

We are looking for a passionate professional who will work under the guidance and direction of the QA Lead, the Quality Assurance Coordinator will be supporting the sub-Program Quality team in the execution of ISO compliant Quality Assurance activities across several large Transit projects.

**Here’s What You’ll Need**:
Provide support to and under the direction of, the Project Quality Assurance Lead, through coordination, liaison, and integration with the Project Delivery Teams and External QA teams/representatives:
Assist in the continual development of the Project Quality Assurance Plan (PQAP), collecting project information, conducting research, and coordinating information; Coordinating and maintaining information inputs and outputs of the Quality Assurance Audits program.

Participating and/or assisting in Quality Assurance audits (Internal and External).

Assist in the development of QA Audit Plans and Schedules, inputting data and producing Audit Reports for review, and identifying audit findings.

Creating and maintaining QA Deliverables tracking logs as required to monitor Contractor’s QMS’ and External Consultant’s QA Deliverables, Drafting, reviewing, monitoring, and reporting on Non-Conformances identified from Quality Assurance audits and QA inspections within the Contract Management System (Unifier),

Follow-up and reporting on Corrective Actions and updating Audit and NCR logs accordingly.

Assist in the review of Consultants and Contractors’ Quality Management Plans (QMP), Quality Assurance Plans (QAP), ITPs and Other Quality Deliverables; and provide feed-back and comments to quality document submittals.

Maintaining documentation of QA compliance activities, tracking QA deliverables of the various parties to the projects, and collecting, compiling, and reporting QA KRAs and KPIs within various quality dashboards and reports.

Attending and/or facilitating internal and external Quality meetings representing the quality function: including Contractor Quality Coordination Meetings, Quality Workshops and Lessons Learned Workshops and recording and preparing Minutes of Meetings as required.

Assist in the development and provision of Quality Assurance Training at the sub-program and project level, with the objective of raising awareness of quality across the sub-program, inducting all Parties to the Projects to the PQAP quality objectives, policies, and procedures. Creating, maintaining, and reporting on associated QA training logs.

Leadership/Relationship/Stakeholder/Interfaces
- Work with multiple Project Delivery Teams, External Consultants, Contractors and 3rd Party Inspection and Testing Agencies
- Develop a collaborative approach across all teams to encourage improvements in quality performance

Project Delivery Knowledge:

- Good knowledge of ISO requirements, particularly ISO 9001:2015
- Fundamental understanding of Quality Management Systems
- Strong report writing and advanced MS Excel and database knowledge

You’ll also need:

- BS degree, certificate from technical program.
- 3 to 7 years’ direct QA/QC coordination experience preferred.
- ASQ Certified Quality Auditor, IRCA/IQA Registered Lead Assessor preferred.
- Management system auditing
- Gather lessons learned
- Prepare audit reports and working papers
- Strong communicator, self-starter,
- This is NOT a field QA/QC / Construction Inspector role
- At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government a



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