Divisional Advisor

6 months ago

North Vancouver, Canada ICBC Full time

Are you a current ICBC Employee? Click here to access our internal portal.

**Position Highlights**

Reporting to the VP, Customer Experience and Public Affairs (CEPA), the Divisional Advisor is responsible for the coordination and oversight of divisional planning and divisional operations, including the establishment and ongoing improvement of processes, interdepartmental coordination, and adherence to corporate process requirements. The position maintains a thorough knowledge and understanding of divisional operations, administration, and business issues, leads internal projects, supports and coordinates planning within the division, drives divisional requirements for regular corporate reporting, and supports communications among divisional leaders.

In this role you’ll be responsible for:

- Leading divisional planning and corporate projects, coordinating the approach, tasking members, setting milestones, monitoring and reporting on outcomes and identifying linkages with other projects within the division.
- Analyzing complex information and carrying out special assignments and projects which are often of a confidential, sensitive nature and require complex business process knowledge on behalf of the Vice President.
- Facilitating discussion with divisional leaders and coordinating in the development of annual internal divisional planning, including tracking on progress and completion. Tracking progress against annual corporate initiatives to support the achievement of leaders in those accountabilities.
- Divisional document management (including tracking and approval processes) and information flow across departments, executive, government, and other outside parties.
- Developing and implementing new or amended operational policies in conjunction with divisional leaders.
- Working to support leaders in the integration of key division activities.
- Leading and facilitating communication through collaboration platforms online and in person, including huddles and divisional meetings.
- Supporting and coordinating on the dissemination of internal communication, consistent with divisional leader direction.
- Providing direction and support to staff to manage the flow of information for decision, approval, or review.
- Supporting development and providing oversight of document management and governance protocols across the division.
- Collaborative
- Supportive
- Straightforward
- Knowledgeable

**Position Requirements**

To be successful in this role, you will bring the following skills and experience:

- 5+ years related experience in a senior administrative or project management or program advisor role working in an executive office or senior levels.
- Excellent organizational skills to manage diverse workloads effectively and independently.
- Experience dealing with highly confidential and sensitive issues.
- Experience working with productivity platforms, such as Teams, OneNote, and SharePoint. Experience in leading OpEx/Lean exercises and team huddles.
- Ability to obtain and provide clear, concise and complete oral and written information.
- In-depth knowledge of office practices and procedures.

**About us**:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

**Work arrangements defined**:

- **Hybrid 8 **- you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.

IND1

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