QA Technical Coordinator

3 weeks ago

Mississauga, Canada Trophy Foods Inc. Full time

**Overview**:The QA Technical Coordinator is responsible for developing standardized operating, auditing, and testing materials under the Trophy Foods’ Food Safety and Quality Management Systems (FSQMS) program. The QA Technical Coordinator will review, monitor, and improve the various training guides, SOPs, testing and auditing systems to increase continuous improvement objectives within the QA program.

**Key responsibilities include, but are not limited to**:

- Design and develop standardized procedures for the QA and Operations teams as they relate to the Food Safety and Quality Management Systems (FSQMS).
- Perform in-process inspection of production and packaging operations as per standard procedures.
- Develop visual guides and training material with focused information pertaining to each applicable department.
- Perform internal audits of process and program reassessments.
- Create electronic templates associated with incoming raw material and facility inspections, intermediate and finished product testing, and internal GMP and GFSI audits.
- Setup communication workflows between departments to initiate and closeout non-conformance and corrective action reports efficiently.
- Review and update databases to ensure continuity of specifications, nutritional information, operational recipes/instructions, etc. as they relate to the manufacture of finished goods.
- Work with other departments to create, monitor, and revise various initiatives including the review and disposition of aging and expired materials, hold/release program, shelf-life extensions, etc.
- Recommend organizational process improvement initiatives based on identified trends and key performance quality metrics.
- Support training for Quality Systems as needed
- Participate in CAPA investigations. Report and respond to quality process deviations in timely manner to Food Safety Specialist and/or QA Manager.
- Participate in Change Control processes related to the FSQMS.
- Participate in SOP management.
- Continuous improvement of existing processes and products as required.
- Backup for QA Lab Staff when required.
- Other duties as directed by the Food Safety Specialist and/or Quality Assurance Manager.

**Experience, Qualifications, and Educational Requirements**:

- Bachelor of Science (Food Science) degree or Science related degree (e.g. chemistry, microbiology) with ideally a minimum of 2 years of experience in the food industry.
- Must have HACCP and GMP qualifications.
- Must have experience working in a manufacturing environment operating under a GFSI Benchmarked food safety standard (BRC preferred).
- Must be competent in using standard computer software packages including Microsoft Word, PowerPoint, and Excel.
- Working knowledge of ERP systems for food manufacturing.
- Experience in delivering training.
- Experience in six-sigma/lean manufacturing and/or statistical process control methods is an asset.

**Accountabilities for Success**:

- Collaborate and partner with others through actively building positive and productive relationships, working to understand different viewpoints, and treating people of varying backgrounds and perspectives fairly.
- Communicate ideas and information in an effective manner by listening, demonstrating understanding, readily sharing information, and keeping appropriate parties up to date.
- Take initiative to understand and produce results aligned to department priorities, and accept responsibility for performance and results.
- Identify causes of problems and develop solutions to make effective, timely decisions.
- Demonstrate a commitment to Trophy’s vision and mission. Understand how individual decisions and actions impact the needs of the department as well as overall corporate goals.

**Physical Effort**:

- Regularly walks through the plant and office areas.
- Extended periods of time often exceeding 1 - 2 hours without sitting.

**Work Environment**:

- Regularly exposed to allergens such as peanuts, tree nuts, sulphites, soya, dairy, egg, gluten and sesame.
- Occasionally exposed to wet and/or humid conditions including slippery floors.
- May be exposed to equipment and processing mediums exceeding several hundred degrees Fahrenheit and noise levels exceeding 85 decibels. Ear protection must be worn when on the Plant floor.
- The employee may be required to handle chemicals that require PPEs to be worn including a respiratory PPE.

**Sensory Attention**:

- Frequent need to give concentrated attention, with one or two senses used in co-ordination.

**Mental Stress**:

- Work and environment are not repetitious/unchanging.
- There is noticeable pressure from deadlines, accuracy or similar demands.

Trophy is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth_. _Trophy Foods Inc. provides equal opportunities

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