Junior Engagement Specialist

2 weeks ago

Edmonton, Canada Government of Alberta Full time

**Job Information**

Job Requisition ID: 53173
Ministry: Technology and Innovation
Location: Edmonton (Remote across Alberta)
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: February 15,2024
Classification: Program Services 2 (022PS)

**Salary**: $2,345.14 to $3,076.28 bi-weekly ($61,208 - $80,290/year)

The Engagement branch within DDD is accountable for engaging with GoA ministries and stakeholders to identify opportunities to transform government services and better serve Albertans. The branch partners with ministries to identify and shape digital service transformation opportunities and develop Ministry Digital Roadmaps.

**Role Responsibilities**:
The Junior Engagement Specialist reports directly to the Ministry Engagement Lead.

Responsibilities for this position include:

- Working with key Ministry partners, cross-functional teams, and stakeholders to encourage the exchange of information, ideas, or innovation, and to promote an atmosphere of shared effort to understand user needs that aligns to ministry business plans and commitments.
- Researching and developing frameworks to support the delivery of digital services by adopting agile, multi-functional team methodology.
- Engaging Ministry partners to deliver digital services to Albertans with a citizen-centric approach (e.g., Product Delivery Model, Agile delivery approaches, Human-Centered Design).
- Facilitating pre-discovery activities alongside Ministry partners to better understand and articulate the opportunities available to support ministries in service innovation.
- Guidance and coordination of opportunity proposals and prioritization.
- Supporting the unit to achieve branch goals and priorities.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Build Collaborative Environments**: Promotes collaboration and positive relationships (even in challenging circumstances) within and across groups and builds commitment to reach desired results.
- **Creative Problem Solving**: Continuously engages others to scope and solve issues and find the best solutions. Encourages debate and idea generation from across the organization.
- **Develop Networks**: Considers how changes might impact colleagues, clients, and stakeholders, and actively seeks their input and/or involvement regarding those changes.
- **Drive for Results**: Sets and accomplishes goals and priorities in order to deliver outcomes consistent with Government direction, departmental objectives, and public expectations.
- **Systems Thinking**: Consistently takes a holistic and long-term view of challenges and opportunities at multiple levels across related areas.

**Qualifications**:
A university degree in a related field, such as commerce, arts, technology; no experience required. See below for equivalencies.

**Requirements**:

- Know-how to collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, service analysis).

**Equivalencies**:

- A two-year diploma in a related field plus two (2) years related experience;
- A one-year certificate in a related field plus three (3) years related experience.

**Assets**:

- Experience in consultation and engagement.
- Experience in user-centred digital delivery.
- Knowledge of Agile delivery approaches.
- Effective communication, presentation, and analytical skills.
- Strong facilitation and consultation skills, working with diverse audiences.
- Well-developed analytical and evaluation skills.
- Well-developed teamwork and collaboration skills, working with cross-functional teams.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to

**Notes**:
**Term of Employment**: Permanent, Full-time position

**Hours of Work**: 36.25 hrs/week - Monday to Friday

**Location**: Edmonton (Remote across Alberta)

Links and information on what the GoA has to offer to prospective employees:

- Working for the Alberta Public Service
- Pension plans: Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Research Alberta Public Service Careers tool
- Positive workplace culture and work-life balance
- Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement Leadership and mentorship programs**How To Apply**
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience

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