ERP Analyst, Business Information Technology

2 months ago

Calgary, Canada Blackline Safety Full time

Our team at Blackline Safety is growing As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

The ERP is a critical role responsible for the day-to-day operations, maintenance, and support of the Enterprise Resource Planning (ERP) system within the organization. This role involves troubleshooting issues, providing end-user support, coordinating system upgrades, and ensuring the seamless functioning of the ERP environment to meet business requirements.

**Skills/Qualifications**:

- A minimum of five (5) years of experience with ERP systems or similar role
- Certification in Oracle NetSuite is nice to have, but equivalent experience will be considered
- A Bachelor’s Degree or post-secondary technical diploma in Computer Science, Information Systems is an asset, however equivalent experience will be considered
- A basic understanding of ERP system navigation and database schema
- Ability to gather business requirements and translate to technology solutions
- Ability to translate “IT Speak” to business outcomes, understood by business decision makers
- Ability to translate business needs into technology solutions

**Responsibilities**:

- Work closely with multiple business units, mainly Finance, Sales, Manufacturing and Purchasing, to understand their business needs and problem solve operational issues
- Primary point of contact for of NetSuite support
- Interface with business units to gain a deep understanding of software requirements, look for integration and streamlining opportunities leveraging NetSuite
- Use the required ERP configuration and analyzed business requirements to successfully optimize NetSuite support
- Providing technical support and training ERP end-users
- Developing user-friendly functionalities and interfaces
- Performing diagnostic tests and resolving issues to optimize performance
- Coordinate with related teams and departments to ensure optimal operation of NetSuite
- Gather business unit requirements and translate to technology Solutions, designed to create efficiency, avoid risk, and improve security
- Preparing development progress updates and documenting ERP processes
- Key participant in release updates, new features, and new NetSuite features
- Provide and / or arrange training as required
- Develop effective relationships with NetSuite vendors and provide oversight to ensure successful day-to-day operations
- Monitor and participate in the creation of automated jobs and data transformations
- Analyze and support business requirements in NetSuite

**About Blackline Safety

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