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Shift Leader

1 month ago

North Vancouver, Canada Tim Hortons Full time

As a Restaurant Shift leader, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

**In this position you will**:

- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Lead a team to drive speed of service, overall guest satisfaction and be responsible for Restaurant evaluations.

**Salary**: From $19.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
- Weekends only

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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