Field Service Technician

7 months ago

Waterloo, Canada Engel North America Full time

**ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.**

**Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America**

**ENGEL Machinery North America has a job opportunity for a Service Technician in our Service Department. This job is based in Quebec so we can support our customers in this region.**

**ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, over 3 weeks' PTO, personal time off, employer paid life insurance, long and short term disability, and an employee-centric environment.**

**_ Field Service Technicians have extended benefits beyond those including a comprehensive vehicle program (monthly stipend + mileage reimbursement), $75 per diem, tool reimbursement, cell phone, laptop, and only occasional voluntary travel on weekends_**

**Job Summary**:
The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary.

**Essential Duties and Responsibilities**:

- Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance. Performs software and hardware installations.
- Performs all safety checks on equipment.
- Educates customers on equipment and instructs on proper operation.
- Manages resolution of customer issues, including order and installation of replacements parts as necessary.
- Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
- Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
- Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
- Provides written reports on a regular basis to the Service Manager.

**Educational/Training Requirement**:

- High School Diploma Required
- Associate's or Bachelor's degree preferred

**Experience**:

- 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer

**Knowledge, Skills, and Abilities**:

- Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
- Experience with injection molding machines, well rounded skill set in electrical, mechanical, hydraulic, computer and able to provide basic training for customers and employees
- Knowledge and understanding of injection molding process
- Ability to troubleshoot problems systematically
- Knowledge of microprocessor programming
- Knowledgeable in materials such as PET, Polypropylene, Polyethylene, Styrene and other common materials
- Excellent communication and interpersonal skills and strong customer service orientation
- Tact and diplomacy, i.e., must possess the ability to handle difficult or unhappy customers
- Dedicated team player with a positive attitude.
- Familiarity with ENGEL machines and robots is preferred
- Uses internal resources efficiently to resolve customer issues expeditiously and correctly
- Able to work independently with mínimal back office (engineering, spare parts, phone/technical support)

**WHY ENGEL?** The **ENGEL** group has been thriving for decades. This is because as a **family-run** company, we rely on **long-standing relationships** and aim to live up to our own exacting standards of **expertise and experience** in all fields of **plastics processing**. We see ourselves as a driving, innovative force that has **continually set new standards** in a dynamic and diverse industry. Our **competitive edge** has come from **generating added value for customers worldwide.**

**ENGEL** attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.

**ENGEL** is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any o

  • Field Installation Service Technician Supervisor

    7 months ago

    Waterloo, Canada Septimatech Group Inc Full time

    **FIELD SERVICE TECHNICIAN SUPERVISOR** **COMPANY**: Septimatech Group Inc. was founded 30 years ago in Waterloo, Ontario. Septima is derived from the Latin word for seven, representing our seven founding employees. Septimatech, pronounced Sep-TEAM-a-tek, places the emphasis on team, which is the heart of our company. Our people champion continuous...

  • Field Service Technician

    7 months ago

    Waterloo, Canada ENGEL Full time

    Job Summary : The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary. Essential Duties and Responsibilities: · Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical,...

  • Field Technician

    7 months ago

    Kitchener-Waterloo, Canada Coinstar Full time

    Are you a self-starter who prefers working with your hands over being confined to a desk? As a Field Technician at Coinstar, you will have the opportunity to take on a variety of challenging and rewarding projects in a supportive, collaborative work environment. What you’ll do: - Drive a company vehicle to maintain Coinstar kiosks within an assigned...

  • Materials Technology Field Technician

    7 months ago

    Waterloo, Canada GHD Full time

    **Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way. **Who are we looking for?** We’re looking for a **Materials Technology Field Technician **to join our Waterloo office, with flexible office work environment options available. To be successful, you must have a minimum of 3...

  • Lift Truck Service Technician Min 4 Years Experience

    6 months ago

    Kitchener-Waterloo, Canada Integralift Sales and Service inc Full time

    **Lift Truck Technician Job Description** **Integralift Sales and Service Inc.** is looking for a reliable lift truck service Technician to join our team. Technician must have a minimum of 4 years’ experience in the field. Reporting to the Service Manager, the Technician is responsible for providing quality workmanship in the repair of products and...

  • Lube Technician

    6 months ago

    Waterloo, Canada Speedy Auto Service Waterloo Full time

    Job Title: Lube Technician **Responsibilities**: - Perform oil changes, filter replacements, and other routine maintenance tasks on customer vehicles - Maintain accurate records of services performed and parts used - Provide excellent customer service by addressing customer inquiries and concerns - Upsell additional services and products to customers -...

  • Materials Technology Field Technician

    7 months ago

    Waterloo, Canada GHD Full time

    Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way. Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond. **Our pledge to you. Join GHD.** **Who are we looking...

  • Service Advisor

    7 months ago

    Waterloo, Canada Essential Auto Service Full time

    **Responsibilities**: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Transmit customer requests to the appropriate service technician - Provide recommendations for necessary repairs or maintenance based on vehicle inspections and order the correct parts, handle returns and process...

  • Mobile Technician

    6 months ago

    Waterloo, Canada Skookum mechanical service Full time

    Job Summary: **Responsibilities**: - Diagnose and repair vehcie and equipment issues - Assemble and disassemble mechanical - Provide exceptional customer service by addressing customer inquiries and concerns - Use hand tools and power tools to perform repairs - Follow schematics and technical manuals to troubleshoot issues - Maintain accurate records of...

  • Service Technician

    7 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company. We are seeking an experienced individual to join our team as a year round Pool and Hot Tub Service Technician. **Duties** - Diagnosing and troubleshooting of pool and hot tub issues - Repairs and replacements of pool and hot tub equipment - Leak detections and repairs -...

  • Service Technician

    6 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company. We are seeking a individual to join our team as a pool and Service Technician. **Duties** - Opening and closing Pools - Liner replacements - Safety cover installations - Pool and hot tub maintenance - Repairs and maintenance of pool and hot tub equipment - Completing...

  • Service Technician

    6 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company. We are seeking a individual to join our team as a pool and hot tub Service Technician. **Duties** - Diagnosing and troubleshooting of pool and hot tub issues - Repairs and replacements of pool and hot tub equipment - Leak detections and repairs - Liner measurements and...

  • Service Technician

    6 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company. We are seeking a individual to join our team as a pool and hot tub Service Technician. **Duties** - Diagnosing and troubleshooting of pool and hot tub issues - Repairs and replacements of pool and hot tub equipment - Leak detections and repairs - Liner measurements and...

  • Service Technician

    6 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company. We are seeking a individual to join our team as a Pool Service Technician. **Duties** - Opening and closing Pools - Liner replacements - Safety cover installations - Pool and hot tub chemical maintenance - Repairs and maintenance of pool and hot tub equipment - Completing...

  • Service Technician

    3 months ago

    Waterloo, Canada Crystal Clear Water Centres Full time

    Crystal Clear Water Centres is a leading provider of water treatment and purification equipment in the Tri-City area. We are adding to our service team and currently have an opening for a **Service/Installation Technician**. In this position, you will install new equipment and complete maintenance, service and repair on existing equipment for both our...

  • Service Technician

    7 months ago

    Waterloo, Canada Ponds for People Pools & Spas Full time

    Ponds for People Leisurescapes is a Waterloo based swimming pool and hot tub company providing service and maintenance to the Waterloo region. We are seeking a individual to join our team of pool and hot tub Service Technicians. **Duties** - Pool openings & closings - Liner replacements - Safety cover installations - Pool Maintenance - Repairs and...

  • Automotive Service Technician

    7 months ago

    Waterloo, Canada Budds' Group of Companies Full time

    Automotive Service Technician Kieswetter Mazda is looking to add to our growing service department. As southwest Ontario's largest Mazda dealer, our shop is always busy. Join our team as our newest Automotive Service Technician.What We Offer:One of the top performing and established Mazda dealers in CanadaCompany pension plan with employer RRSP...

  • Field Service Technician

    6 months ago

    Waterloo, Canada 4Dsensing, INC. Full time

    Work Term: Temporary - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 5 years or more - or equivalent experience **Asset languages**: - Italian **Tasks**: - Inspect and test electronic equipment and assemblies - Diagnose and locate circuit, component and equipment faults - Adjust, align,...

  • Service Technician

    7 months ago

    Kitchener-Waterloo, Canada Canadian Water Conditioning Full time

    Canadian Water Conditioning Inc. is a thriving water treatment business (for over three decades!) based in Kitchener that designs, manufactures, sells, and services Residential, Commercial and Industrial Water Treatment Equipment. From the time it enters the facility to the time it leaves - we handle everything in between. Here at Canadian Water...

  • Service Technician

    6 months ago

    Kitchener-Waterloo, Canada Information Network Systems Inc. Full time

    Your role will be multifaceted as INS expands its service offering to IT Managed services. - You will provide install, repair and service support on multi-function printers in customer’s locations. - Leveraging our toolsets you will proactively monitor our client’s network devices to exceed promised SLA’s and to ensure maximum uptime. - Train end users...