Program Manager

1 month ago

Maple Ridge, Canada Coast Mental Health Full time

Program Manager—Maple Ridge Modular

**About Coast**

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

**The Position**
The Program Manager of Maple Ridge Modular will be responsible for the safe and efficient operation and management of the housing in accordance with BC Housing guidelines, Fraser Health Authority and the policies of Coast Mental Health. It is also a great opportunity to be part of the development, set-up and transition to a new building for the program, as we will be moving to a new site location in Fall 2023.

Your goal will be to provide a strength-based framework and trauma-informed care to inform all aspects of service delivery for clients - with the desired outcome of a graduated and structured transition to living in the community. You will support staff in employing the principles of psychosocial rehabilitation, harm reduction, motivational enhancement and other evidence-based best practices to improve clients’ ability to function in all aspects of life. You will spearhead the development of effective programming to assist clients to achieve graduated success in interpersonal relationships, mental health and / or addiction issues, housing and support services, activities of daily living, life skills programming and community preparedness activities as well as others areas as identified by the clients themselves.

This position leads a team of unionized staff. You will establish a positive, healthy and safe work environment for this team, and manage all aspects of the employee lifecycle.

Program leadership includes risk management for the programs including safety aspects, financial management of program budgets, ensuring the property is appropriately maintained in partnership with the BC Housing and Coast Properties division, and developing program plans in alignment with overall Coast strategies and operational plans. Leading the program through the transition into coast management will be the first priority and challenge for this role.

You will operate in a collaborative manner, not only with other Housing Services Program Staff but in partnership with the friends and family members of clients, community agencies, and any agency or person who is committed to positive outcomes for clients. As part of the Coast leadership team, you will collaborate and openly communicate with other leaders across the organization.

JOB QUALIFICATIONS

**The Person**

We are looking for someone with established leadership skills, and experience working with unionized staff - knowledge and experience with the HEU Collective Agreement would be ideal.

Other skills critical to this role include the ability to problem solve, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are critical to this role.

**The Qualifications**

We require a minimum of 3 years experience in mental health, with experience in housing programs working with concurrent disorders, and 3 years of supervisory and administrative experience.

A degree from a recognized post secondary institution in social services or social work is required; a professional designation or degree in social work or psychiatric nursing would be considered an asset. Coast will consider an equivalent combination of education, training and experience.

You must have a current First Aid/CPR certificate, training in Crisis Management, a Valid B.C. Driver’s License and access to a reliable vehicle.

Successful completion of a Criminal Records Check will be required

**Hours of work**:
Monday to Friday
Due to the nature of the position, overtime may be required.

ORGANIZATIONAL UNIT *

Coast Mental Health / Housing Services / Enhanced Housing

**Licenses & Certifications**: Required
- COVID: Fully Vaccinated

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