Manager and Team Lead, Third Party Residential

3 weeks ago

Toronto, Canada First National Financial Full time

We are hiring a Manager within our Third Party Residential Underwriting - BMO Broker Edge (BMBE) team

**The Role**:
The Third Party Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.
**Reporting To**: Assistant Vice President, Third Party Residential Underwriting
**Full-Time/Part
- Time**: Full-time
**Posting Date**: April 15, 2024
**Closing Date**: April 29, 2024
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 16.7
**Office Location**: Downtown Toronto/Hybrid Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities

**What you will do**: '
- Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
- Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
- Generates new business opportunities through existing referral sources to help achieve company sales targets
- Makes lending decisions within established limits while ensuring adherence to policies and guidelines
- Completes management reporting as required
- Stays current with latest industry knowledge, competition, and market trends
- Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow
- Manages the performance of team members through ongoing feedback and coaching
- Establishes performance and work standards
- Recruits, interviews, hires, and on boards new employees as required
- Provides coaching, training, support and development to team members
- Leads team meetings
- Conducts annual performance reviews
- Adheres to policies/procedures to ensure AML requirements are met, when applicable

**Skills and Attributes**:

- People management skills
- coaching, feedback, development of individuals and teams
- Ability to build and maintain positive relationships
- Strong aptitude for service excellence
- Ability to manage and resolve conflict
- Strong communication skills - both written and verbal
- Strong analytical skills
- Organizational and time management skills
- Positive team player with desire and ability to mentor others
- Effective problem solving and decision-making skills
- Fully competent in working with basic pc software and working knowledge of the suite of Microsoft Office products
- Ability to manage pressure in an environment of high volume processing with tight turnaround times

**The Requirements Needed**:

- Post-secondary education and/or equivalent work experience preferred
- 3-5 years previous mortgage underwriting experience required
- 2 or more years people management experience
- Completion of Mortgage Agent Course and/or FSCO License an asset
- Demonstrated ability to:

- Analyze information and make confident decisions
- Build client/customer relationships
- Create a team environment
- Give constructive feedback
- Lead and motivate others
- Set and communicate goals

**The team you will join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.
At First National, It’s in our Nature is our rallying cry. It underlies our values, beliefs, and how we show up for each other, our clients, our partners and the community. Our nature defines who we are and guides every decision we make.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

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