Order Fulfillment

4 months ago

Edmonton, Canada United Sport & Cycle Full time

**Order Fulfillment & Cashier Supervisor**

United Sport & Cycle is seeking a permanent **Full-Time Order Fulfillment / Cashier Supervisor** to join our Team. This is a fun fast-paced role that is at the hub of our backend online orders/receiving Team as well as the frontend Cashier team This is a great role for someone who enjoys developing a great team dynamic, providing guidance by assisting team members achieve success, and to lead by demonstrating a high standard of customer service and satisfaction. This role needs someone who has a passion for providing customers with a WOW experience and enjoys the challenge of multitasking along with learning new skills.

**Who YOU are**:
You’re known for your amazing personality and likes to be where the action is You are known as a leader who consistently works with the team to meet the goals by being highly organized, motivated, and inspirational to those around you. You have a history of consistently going above and beyond for your customers by also being a problem solver**.**

**In addition, you possess**:
**Leadership Skills of**:

- 3+ years of supervising a team of 8+ people including scheduling, setting priorities, coaching for performance, training.
- Proven ability to achieve the goals set out by having clear standards and processes in place.
- Ability as the leader to identify and set daily priorities to achieve the goals or standards.
- A passion to develop the team around you with multiple skill sets, ‘Can-do attitudes’, and the drive to provide above and beyond customer experiences
- Qualities that make you an outstanding team leader who knows the importance of going above and beyond.
- The ability to make decisions quickly and independently.
- Strong organizational and time management skills
- A drive to stay busy and staying calm while juggling multiple demands / questions / requests at one time from customers or the team.

**Other Skills of**:

- 2+ years in either order fulfillment, cashier and/or customer service experience.
- The ability to work weekdays, weekends and/or an evening (required).
- Retail experience (an asset).
- Sports or Bicycle product or service knowledge (an asset).
- Strong customer service/communication skills that leave a “Wow” with your customers.
- A keen attention to detail and accuracy.
- Experience with different point of sale or computer software systems - a willingness to learn our system.
- An appetite for continuous learning about the services we offer and the products we sell.
- The physical ability to work all day on your feet in a fast-paced environment, as well as carrying orders of all sizes out to customer's vehicles.

**Who WE are**:
United Sport & Cycle is one of the largest independent sporting goods store in Western Canada. Since our beginnings in 1928, we’ve been family owned and operated in the heart of Old Strathcona. We’re a passionate & United Team that strives for excellence in everything we do

Working at United Sport & Cycle isn’t just a “job”—it’s a place where you can mesh your passions with your livelihood and have fun playing together as a team in a work environment. It’s a place where you can talk sports and help create amazing memories for our loyal customers.

**What we offer**:

- Fun work environment
- Comprehensive training program
- Competitive wages
- An exciting, fast-paced environment
- A great staff discount on product
- A comprehensive Benefit Plan for FT employees
- Significant opportunity for personal and professional development.
- Awesome staff discounts on everything in store, plus special Pro deals from our suppliers

**Job Types**: Full-time, Permanent

**Salary**: $42,000.00-$45,000.00 per year

**Benefits**:

- On-site parking
- Store discount

Day range:

- Weekends as needed

Shift:

- Day shift
- Evening shift

Application question(s):

- How many years experience of supervising 8+ people do you have?
- What sports or activities do you play or have a passion for?
- What do you enjoy the most about leading a team?

Work Location: In person

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