Field Service Technician

1 month ago

Thunder Bay, Canada TFI Canada Full time

**Job Summary**:
The Field Service Technician will be responsible for performing offsite and onsite maintenance/repairs to all models of Commercial Food Equipment sold by TFI. As a Field Service Technician at TFI, you will be responsible for maintaining an extremely high level of customer service and professionalism while repairing and maintaining food service equipment. If a customer has an issue with their machine, it is up to TFI to ensure that they are up and running as soon as possible; their business often depends on it.

**Job Duties**:

- Installing, maintaining, repairing and testing a variety of specialty foodservice equipment, including frozen carbonated beverage (FCB) units, soft serve machines, super automatic espresso machines, fryers, combi ovens and clamshell grills;
- Interacting with our customers and ensuring that their concerns are appropriately addressed in a professional and courteous manner;
- Responding quickly and efficiently to service calls/PMs/Installs;
- Assessing and completing repairs quickly, efficiently, and accurately;
- Effectively handling service requests and work orders using TFI’s mobile service (tablet) system;
- Maintaining an orderly and accurate parts inventory in your TFI provided service truck/van;
- Training with other technicians on preventative maintenance and service procedures;
- Maintaining relationships with customers by examining concerns, identifying solutions and recommending system improvements;
- Selling additional services and products by recognizing opportunities to up-sell;
- Responding to on-call service emergencies on select evenings and weekends;
- Some overnight travel required (company credit card, gas card and per diem provided);
- Travel to the Manufacturer Facilities (USA) for continuous development/training opportunities as required by position;

**Requirements**:

- Trade school diploma or college diploma an asset
- Minimum 2 years in a skilled trade
- Ability to comprehend and communicate detailed instructions in English orally and in writing.
- Ability to multi-task and establish priorities.
- Knowledge and ability to work on 110v up to and including 220v system and equipment.
- Knowledge of local, provincial and federal workplace compliance regulations, ordinances and legislation.
- Possess a valid driver’s license.
- Able to create alternative solutions to problems.
- Able to work well under pressure.
- Strong attention to detail.
- Must possess excellent customer service skills, with the ability to ask probing questions and understand and resolve customer concerns;
- Must be smartphone and tablet literate, with the ability to learn and navigate new software quickly;
- Any second language an asset.

**Position Benefits**:

- Full-time position.
- A company culture that values ideas, initiatives and personal growth with a strong emphasis on rewarding positive contributors to the overall culture.
- Excellent compensation packages - including: Health & Dental benefits, Pension Plan and Competitive Wages;
- Frequent and World-Class Training Opportunities at our Manufacturer Partners in the United States.
- Continuous opportunities for personal growth by working on multiple equipment lines, with a variety of different model types and challenging problems.
- Use of a company vehicle to conduct service visits.
- TFI supplies every technician with the most up to date technology in the industry, including tablets and smartphones operating cutting edge cloud-based software.
- TFI provides all training and tools to be successful in this position.
- Technicians paid door to door

**Job Types**: Full-time, Permanent

Hourly rate between $25.00 to $48.00 per hour depending on experience and education.

COVID-19 considerations:
TFI abides by all local health and safety regulations. Staff are provided with all necessary PPE to perform their duties' safely.

**Job Types**: Full-time, Permanent

Pay: $26.00-$48.50 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company car
- Company events
- Dental care
- Paid time off
- Relocation assistance
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call
- Overtime

**Language**:

- fluent English (required)

Licence/Certification:

- Driver's License (required)
- TSSA Gas Technician 3/2 or 313A license/apprentice? (required)

Work Location: On the road

  • Field Service Technician

    3 months ago

    Thunder Bay, Canada TFI Canada Full time

    **Job Summary**: The Field Service Technician will be responsible for performing offsite and onsite maintenance/repairs to all models of Commercial Food Equipment sold by TFI. As a Field Service Technician at TFI, you will be responsible for maintaining an extremely high level of customer service and professionalism while repairing and maintaining food...

  • Field Service Technician

    6 months ago

    Thunder Bay, Canada ABM Integrated Solutions Full time

    **ABM is hiring Full-Time Technicians in Saint John and Moncton!** ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company! We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work...

  • Field Service Technician

    6 months ago

    Thunder Bay, Canada ABM Integrated Solutions Full time

    **ABM is hiring Full-Time Technicians in Thunder Bay!** ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company! We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work...

  • Field Service Technician

    6 months ago

    Thunder Bay, Canada ABM Integrated Solutions Full time

    **ABM is hiring Full-Time Technicians in Thunder Bay!** ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company! We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work...

  • Field Service Technician

    1 month ago

    Thunder Bay, Canada ABM Integrated Solutions Full time

    **ABM is hiring Full-Time Technicians in Thunder Bay!** ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company! We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work...

  • Field Technician

    6 months ago

    Thunder Bay, Canada KBM Resources Group Full time

    **Job Title: Field Technician** About Us: KBM is an independently owned natural resources consulting firm offering a range of services to clients in both the private and public sectors. Since 1974 we have been headquartered in Thunder Bay, ON along the north shore of Lake Superior. In 2011, KBM opened a satellite office in Prince Albert, SK. Both locations...

  • Engine Field Service Technician

    4 months ago

    Thunder Bay, Canada Cummins Inc. Full time

    **DESCRIPTION** We are looking for a talented Remote Field service technician to join our team in Thunder Bay. If you are a Red seal certified Field service technician who can plan and organize service calls relating to travel, accommodations booking, parts coordination etc. we want to hear from you ! In this role, you will make an impact in the following...

  • Field Service Technician

    3 months ago

    Thunder Bay, Canada NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Service Technician

    8 months ago

    Thunder Bay, Canada Levitt Safety Full time

    Levitt-Safety has an exciting opportunity for an experienced technician to join our team as a Field Service Technician in Thunder Bay, ON. Your role will involve diverse maintenance and repair activities including: - Inspecting, repairing, and providing maintenance of vehicle fire suppression systems and other types of Fire & Life Safety Equipment at...

  • Resident Field Service Technician, Heavy Equipment

    3 months ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly at our customer site in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. *** PLS note this is for the Dryden, ON and surrounding...

  • Field Technician

    6 months ago

    Thunder Bay, Canada EnGlobe Corp. Full time

    Your Employer: **Dare to join Englobe** At nearly 3,000 people, Englobe is one of Canada’s premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United Kingdom and France, we are conveniently located to support large - and small-scale projects,...

  • Field Service Technician, Power Systems

    8 months ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    The Field Service Technicians, Power Systems will work on our customer sites to safely and effectively diagnose and repair Caterpillar Power Systems in a timely manner while maintaining extremely high standards and ensuring positive customer experiences. **As a Field Service Technician, YOU will experience**: - Working within one of the safest...

  • Resident Field Service Technician, Heavy Equipment

    3 months ago

    Thunder Bay, Canada Toromont Cat Full time

    Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly at our customer site in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. ** PLS note this is for the Dryden, ON and surrounding...

  • Automotive service technician

    2 months ago

    Thunder Bay, Canada Tractor Trailer Service Full time

    Education: Other trades certificate or diplomaExperience: Experience an assetCertificates, licences, memberships, and courses Automotive Service Technician Trade CertificationAutomotive Service Technician Red Seal CertificateArea of specialization4-wheel driveElectrical and electronic systemAlignment, steering and suspensionBrake systemDrive train...

  • Automotive service technician

    2 months ago

    Thunder Bay, Canada Tractor Trailer Service Full time

    Education: Expérience: EducationOther trades certificate or diplomaCertificates, licences, memberships, and courses Automotive Service Technician Trade CertificationAutomotive Service Technician Red Seal CertificateArea of specialization4-wheel driveElectrical and electronic systemAlignment, steering and suspensionBrake systemDrive train componentsOwn...

  • Field Service Technician, Power Systems

    6 months ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    The Field Service Generator Technicians, Power Systems will work on our customer sites to safely and effectively diagnose and repair Caterpillar Power Systems in a timely manner while maintaining extremely high standards and ensuring positive customer experiences. **As a Field Service Technician, YOU will experience**: - Working within one of the safest...

  • Resident Field Service Technician, Heavy Equipment

    6 months ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly at our customer site in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity. - Note: This position will work primarily at the...

  • Field Service Diesel Technician-Thunder Bay

    4 weeks ago

    Thunder Bay, Canada Cummins Inc. Full time

    DESCRIPTION We are looking for a talented Remote Field service technician to join our team in Thunder Bay. We are on a hunt for a diesel technician willing and able to work in various locations from Winnipeg to Thunder bay in a field service technician role. This is a customer facing position. We would like to have a new team member who is accountable,...

  • Field Service Technician, Power Systems

    8 months ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    The Field Service Generator Technicians, Power Systems will work on our customer sites to safely and effectively diagnose and repair Caterpillar Power Systems in a timely manner while maintaining extremely high standards and ensuring positive customer experiences. **As a Field Service Technician, YOU will experience**: - Working within one of the safest...

  • Heating Service Technician

    6 months ago

    Thunder Bay, Canada Lakehead Burner Service Ltd. Full time

    **MUST pass a criminal records check, and MUST possess a valid driver's license.** **Preference** will be given to a **G2 licensed technician,** but would **consider** hiring a **G3 licensed technician**. Basic job requirement would be cleaning, repairing furnaces, and replacing 'heating' equipment. **Job Types**: Full-time, Permanent **Salary**:...