Support Team Member

5 months ago

Oakville, Canada Memory & Company Full time

PSW or similar experience preferred. Memory Care experience necessary.

**Location**:
**Oakville Club**

407 Iroquois Shore Road, Unit 1
Oakville Ontario Canada L6H 1M3

**Markham Club**

100 Renfrew Drive, Suite 110
Markham Ontario Canada L3R 9R6

**Positions available**:
Full-time 35+ hours/week (Oakville Club)
Part-time 20+ hours/week (Oakville Club)
Casual part-time (Oakville & Markham Club)

**Hours & Shifts**:
Memory & Company operates 24 hours-a-day, 7 days-a-week.

We are hiring day shifts, afternoon shifts, and night shift, for weekdays and weekends.

**Primary Role**:
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.

We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.

**Qualifications**:

- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment

**Primary Duties and Responsibilities**:

- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining
- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team

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