Bus Assistant

2 weeks ago


Calgary, Canada DREAMS Transportation Ltd. Full time

**Job purpose**

Dreams provides efficient, courteous and compassionate transportation service that recognizes the value of those with special needs in our community. Our Mobility Assistants primarily co-captain a fleet vehicle in the noble service of getting students with special needs to and from school, on a dedicated route.

**Duties and responsibilities**
- Assist the Mobility Specialist - Bus Driver with the safety, movement, management and care of the passengers/students being transported
- Maintain a high standard of student conduct, always
- Provide exceptional customer service, always
- Comply with all company & government regulations, laws & policies.
- Communicate clearly and interact with parents, school employees, passengers, co-workers & the public in a courteous, professional manner
- Effectively monitor and solve minor behavior issues on the vehicle
- Assists the school bus driver in reporting infractions of bus safety
- Maintain a high standard of cleanliness both inside and outside of your designated vehicle
- Operate hand held radios, GPS and other electronic devices in a professional manner.
- When working on a bus equipped with a wheelchair lift, assists the driver who operates the lift for loading and unloading of wheelchairs and ensures that that the wheelchair is properly secured on the school bus.
- Various other duties as requested

**Qualifications**
- The successful completion of a Police background check and a child intervention record check are a condition of employment, at the applicant’s expense
- Have at least 2 years’ experience successfully working in a customer service environment
- Enjoy working with children
- Demonstrate compassion, empathy and patience
- Able to communicate clearly in written and spoken English
- Strong oral communication, interpersonal and customer service skills
- Formal training in the operation of a school bus, commercial bus, similar vehicle and related equipment will be considered an asset
- Previous experience working with people with special needs will be considered an asset.

**Working conditions**

Hours of Work: Approximately 6:30 AM to 9:00 AM and 2:30PM to 5:00 PM, Monday to Friday (September to June) on school days, only (exact times vary depending on school hours and individual routes). Approximately 4 hours daily.

Transporting, interacting and supporting passengers with special needs is a very rewarding experience. There may be times however, where challenging situations occur and it is your responsibility to deal with these in a compassionate, professional manner.

**Physical requirements**

The role of Mobility Assistant requires moderate physical activity when manipulating wheelchairs, or wheelchair harnesses and straps, daily. You must also be able to walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, and crouch.

You will be exposed to seasonal weather conditions, both inside and outside of the vehicle

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $16.50 per hour

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- No weekends

Work Location: On the road


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