Crisis Specialist

3 weeks ago


Toronto, Canada WoodGreen Community Services Full time

**_Employment Type:_**
- Full Time, Bargaining Unit_

**_
Work Hours:_**
- 37.5 hours/week, up to 3 weekend or holiday shifts/month_

**_
Work Setting:_**
- Hybrid - Opportunity to Work Remotely after Orientation & Training Period_

**_

**Salary**:_**
- External Rate: J7 - $63,174_
- Internal Rate: J8 - $64,463_

**_
Application Deadline:_**
- March 28_th_ by 11:59 pm_

**_ Program Overview - Crisis Outreach Service for Seniors, Community Care_**
- This position works on behalf of WoodGreen in an inter-agency, multi-disciplinary Crisis Outreach Service for Seniors (COSS) serving seniors with physical, cognitive, mental health, and other concerns causing them to be in crisis. This service is offered through a partnership between WoodGreen, Haven Toronto, South Riverdale Community Health Centre, Reconnect Community Health Services, and LOFT Community Services with the goal of ensuring a continuum of care for seniors with cognitive, mental health, and substance use issues._

**_
What You Will Do_**
- _
Participate in crisis shifts; visit clients in their homes or community locations with a partner._
- _ Perform psychosocial and geriatric assessments. _
- _Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention. _
- _Provide crisis intervention and practical assistance to clients and/or family or caregivers as required in homes and community settings._
- _ Develop and implement service plan and/or coordinated care plans._
- _ Provide service/care co-ordination, system navigation, short and long-term planning and follow-up support._
- _ Provide crisis stabilization and short-term case management services to clients through the development and implementation of a care plan to address their priority and emerging needs. _
- _Provide supportive counseling to clients utilizing a wide range of therapeutic approaches that best meet the clients’ needs and circumstances._
- _ Participate in case conferences and clinical meetings in order to ensure the coordination of services and a continuum of care._
- _ Provide advocacy support and advocate with clients and/or their family or caregivers._
- _ Provide Transitional Care Coordination and work closely with the hospitals, and other referral sources to support clients and facilitate smooth transitions between hospital and community. _
- _Link clients and/or their family or caregivers to various community resources, and facilitates appropriate referrals to other community support services._
- _ Provide service that is responsive, culturally and linguistically sensitive. _
- _Engage in ongoing outreach to ensure access to the program._
- _ Collaborate with community agencies to organize joint health promotion clinics/workshops._
- _ Maintain and develop contacts with other seniors’ groups and community agencies, and attend external meetings as recommended by the Manager and/or Unit Director._
- _ Keep current about the range of services available in other agencies. _
- _Provide mentorship, training and/or supervision to student placements and volunteers._
- _ Maintain a client caseload as assigned by program manager._
- _ Promote the healthy functioning of the team and unit and participate in meetings regularly._
- _ Participate in ongoing training and education._
- _ Participate in supervision sessions and annual performance appraisals with program manager._
- _ Maintain appropriate records and documentation in a timely manner and collect statistical data required for the accountability of the program._
- _ Responsible for representing the unit on internal staff committees as directed by program manager or unit director._
- _ Ensure the anti-racism objectives and community development principles of the organization are achieved within the program._

**_
What You Bring to the Team_**
- _
Masters of Social Work or post-graduate degree in relevant field. _
- _Registration in good standing with the Ontario College of Social workers and Social Service Workers or another regulatory body._
- _ 3+ years of experience in mental health, addictions, geriatrics and/or social work._
- _ Experience working with older adults and seniors with mental health and/or substance use issues, chronic health issues, cognitive impairment, and responsive behaviours._
- _ Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption)._

**_
What Will Set You Apart_**
- _
Experience in crisis support/intervention._
- _ Ability to support older adult and senior population including individuals who have significant mental health and/or addiction issues, history of trauma, violence/abuse, dementia, cognitive impairments, responsive behavio


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