Specialist, Operational Policy Analysis

6 months ago

Ottawa, Canada CMHC Full time

**Job Requisition ID**: 9712

**Position Status**: Temporary Full Time

**Position Type**:Hybrid

**Office Location**:Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Quebec (QC); Toronto (ON); Vancouver (BC)

**Travel Requirement**: Limited

**Language Designation**: English Essential

**Language Skill Levels (Read/Write/Speak)**: ZZZ

**Salary**: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

- 3 weeks of accrued vacation.
- Annual individual performance bonus.
- Support in your personal and professional growth with training, mentorship and more - because when you thrive, we thrive.
- An inclusive workplace culture and environment with Employee Resource Groups and more.
- A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role
Join the Commercial Solutions sector in the role of Specialist, Operational Policy Analysis. In this role you will be able to utilize your strong problem-solving, critical thinking and communication skills to support the Multi-Unit Underwriting team in leading the conceptualization, development, and implementation of new and/or existing policies, procedures, processes, products, and/or services.

**This is a temporary position of a duration of 12 months.**

**What you’ll do**:

- You will provide expert and comprehensive advice, guidance, and recommendations to Multi-Unit Underwriting team & management on interpretation and implementation of policies, products, and/or services including responding to priority issues.
- You will obtain input from internal stakeholders and clients on issues and opportunities related to policies, products, services and/or systems.
- You will develop a variety of written documentation, presentations, and briefing materials for Multi-Unit Underwriting team.
- You will lead the development and operationalization of procedures & processes for Multi-Unit Underwriting.
- You will ensure procedures accurately reflect reality and meet client needs.
- You will provide effective risk management and audit support and corrective action management.
- You will represent the Multi-Unit Underwriting team as the Subject Matter Expert where required, on committees, task force/working groups, and project teams.

**What You Should Have**:

- An undergraduate degree in a related field such as Social Science, Business Administration or an equivalent combination of education and experience.
- A minimum of five years of prior related experience including 3 years’ experience in leading the conceptualization, development, and implementation of new and/or existing policies, procedures, processes, products, and/or services.
- Demonstrated analytical, creative, and conceptual skills to effectively contribute to business objectives and strategic direction.
- Strong written and oral communication skills, including presentation, influencing, negotiation and networking skills.
- Demonstrated organizational skills and the ability to prioritize, plan for and complete multiple concurrent tasks.
- A demonstrated ability to analyze business processes and/or procedure design, workflows while making recommendations and providing advice.
- A knowledge of mortgage and housing markets.

**It would be nice if you also had**:

- A solid understanding of the Canadian housing market (construction, rental, multi-unit development).
- Experience or certification using process improvement methodologies such as Lean Six-Sigma.
- Experience in risk management or audit and evaluation.
- Experience working on initiatives with political and cultural sensitivities.
- SharePoint & Teams experience.

**Posting closing date**: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

**Learn more about our commitment to diversity and inclusion**

What happens after you apply

If you applied before and you were not successful don’t worry - we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you brin

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