Technical Writer

1 month ago


Vancouver, Canada InfoObjects Software, Inc. Full time

**About the Role**
- Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.
- Drafts, maintains, and edits content for release notes and release publications.
- Reviews UI text for consistent tone and style.
- Balances multiple projects, including projects beyond normal scope, and works as an integral part of the product team.
- Prepares content for online delivery.
- Learns and tests product functionality while writing documentation.
- Provides regular updates to manager on project status.
- Influences product team by educating on our processes and standard methodologies.
- Attends Agile and team meetings.
- Contributes to shared projects across the larger team.

**About You**

We're looking for someone with excellent written, verbal, and interpersonal skills, and someone who is analytical with strong attention to detail, who works efficiently in a lively environment, and can quickly prioritize deadlines.

Basic Qualifications
- Bachelor's degree and 4+ years of technical writing experience or equivalent.

Other Qualifications
- Experience implementing or working with enterprise software preferred.
- Proficient knowledge of DITA and XML authoring tools.
- Experience with Jira or other ticketing system.
- Proactive and able to work independently on multiple projects.
- Background in human resources, payroll, finance, or higher education a plus.

Pay: $60.00-$80.00 per hour

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- technical writing: 4 years (preferred)

Ability to Commute:

- Vancouver, BC V6B 1M8 (preferred)

Ability to Relocate:

- Vancouver, BC V6B 1M8: Relocate before starting work (preferred)


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