Multidisciplinary Health
4 months ago
**Health & Wellness Centre Front Desk Receptionist / Clinic Administrator**:
- **Type**: Permanent following 3-month probationary period, Full time, Available immediately
- **Hours**: Full time - Monday to Friday, **starting next week**:
- **Wages**: $18/hour to start, with growth upon performance / experience
- Health & Dental Benefits included following 3-month probationary period.
**Qualifications**:
- 1 years of health clinic administrative experience is required (Chiropractic Reception experience is an asset)
- Professional, fluent oral and written English skills required
- Computer fluency required
- Sales and point of sale transaction experience required
- Knowledge and familiarity with chiropractic and physical therapies is an asset
- Must be willing to take direction, learn new tasks and work in a team environment
- Familiarity with Billing Extended Health Insurance (EHC) and Motor Vehicle Accident Insurance (MVA) with HCAI system is an asset
- Experience with EMRs like Juvonno or Jane is an asset
- Organizational skills and the ability to work in a fast-paced environment are required
- Proximity to clinic location is an asset for ease of access as potential keyholder
- Further training will be provided
**Responsibilities**:
- Welcoming patients / clients
- Promoting all health services, programs, and products to all clients/patients and potential clients/patients
- Keeping a close eye on the schedule for new clients and preparing necessary welcome packages
- Provide professional customer service to new and existing clients/patients
- Answering phones professionally while managing multiple calls effectively
- Scheduling and re-scheduling patient appointments on site or tele-health
- Contacting and scheduling incoming referrals and appointment requests
- Answering patient inquiries and providing patient education
- Collecting patient feedback where applicable
- Assisting clinic with ensuring schedules are full and optimized
- Assisting clinic with ensuring health team is continually in growth mindset
- Reviewing retention and sales reports and reviewing with management team
- Direct Billing extended health and MVA insurance (HCAI), collecting payments and issuing receipts
- Patient recalls
- Maintaining the clinic cleanliness and disinfection protocols
- Working with health providers to promote health services at all times
- Key-holder responsibilities
- About us: Emkiro Health Services has been providing the downtown Toronto core with access to expert professional health services, since 2006_
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Extended health care
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Did you submit a cover letter?
**Experience**:
- clinic administration: 1 year (required)
**Location**:
- Toronto, ON M5J 2M4 (required)
Work Location: In person
Application deadline: 2024-09-02
Expected start date: 2024-09-06
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