Program Manager, Camp Yowochas

4 weeks ago

Edmonton, Canada YWCA Edmonton Full time

**Program Manager - Camp Yowochas**

**Full Time
**Organization Overview**:
YWCA Edmonton is a powerful voice for equity and has been leading social change and progress for
women, families, and gender-diverse individuals in the capital region since 1907. Part of an international
movement, YWCA Edmonton is a trusted provider of services, programs and advocacy work that
transforms lives and helps build a stronger, healthier, and equitable community for all. We provide
education and services to thousands every year through leadership programs, counselling, outdoor
education, healing retreats and supporting people with disabilities.

**Job Summary**:
The Program Manager is an expert at delivering programs and has a high level of expertise in all of
the program areas at Camp Yowochas. The Program Manager works with all the groups during the
Outdoor Education and summer season to understand their needs and develop programs to meet
their expectations as well as supporting and supervising staff to ensure best practice is being used
in all program areas. The Program Manager will work alongside the assistant manager to ensure
groups are scheduled without conflicts.

**Hours of work**:

- Hours of work will vary with registered programming - when working with user groups,

program hours are usually 7:45am to 9:00pm.

**Responsibilities:
Program Planning
- Orient all user groups to Camp Yowochas, develop schedules and provides pre
- and post-camp

support to user groups
- Assist program staff and volunteer committees in their program planning roles
- Provide technical expertise in all program areas

Program Delivery
- Participate in Program delivery approximately eight days per month (September to June)
- Oversee delivery of entire outdoor education program
- The Program Manager will be the first of the management team to be assigned to work groups.

Assistant manager second and Senior Manager third when required.
- Oversee delivery of summer specialty programs (Voyageurs and Counsellors-In-Training)
- Provide day-to-day supervision and direction for program delivery, ensuring all programs are

delivered to Camp Yowochas standards

Program Evaluation
- Participate in program evaluation and creation of program development goals

Program Development
- Develop new program options to offer at Camp Yowochas as directed

Program Maintenance and Logistics
- Ensure the site, equipment and supplies are maintained in a safe and ready condition under

the direction of the Operations Manager
- Direct program staff in their program maintenance and logístical roles
- Ensure proper recording and control of all program supplies and equipment
- Make recommendations for the purchase of program supplies and equipment, and make

purchases as directed
- Arrange logistics for all programs

Human Resources
- Supervise Outdoor Programmers and summer specialty program staff
- Be a member of the staff recruitment and selection team
- Be a member of the summer staff training team
- Be a lead member of the OE staff training team alongside the assistant manager
- Ensure all program staff maintain current certifications
- Provide performance appraisals for program staff: informally (verbally) once per month and

formally (written) at the end of each staff member’s term
- Coach and discipline staff members with assistance from the center Senior Manager

Administration
- Assist in centre administration as needed
- Prepare written materials as needed (lesson plans, et cetera)
- Develop the monthly work schedule for program staff members and assist in keeping

personnel records
Marketing and Promotion
- Provide excellent customer service
- Assist in the implementation of marketing and promotion plans, as directed

Serve as a member of the Camp Yowochas Senior Management Team
- Adhere to the staff code of conduct and personnel policies
- Assist in development and implementation of camp plans: marketing, promotion, budget,

capital, work, fundraising, business, program, risk management, staff development
- Act as site supervisor as assigned
- Perform other duties as assigned and required

**Qualifications Required**:

- Proven supervisory skills (minimum one year, or two summers)
- Three years program planning and delivery experience
- Experience and/or certification or willingness to obtain certification in all program

activities offered by Camp Yowochas (e.g. Canoeing, Cross Country Skiing, Kayaking, Ropes
Courses, Environmental Education, Leadership Development), National Lifeguard Service is
preferred
- Experience with residential summer camp
- Current Standard First Aid and CPR and Pleasure Craft Operator’s Card
- On site shared residence is a requirement of this position
- Evening and weekend work is a requirement

**Checks & Insurance**:

- Able to provide a clear Criminal Record and Vulnerable Sector Check
- Able to provide a clear Youth Intervention Check

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