Retail Sales Associate
7 months ago
Welcome to NHV Natural Pet Products, the ultimate destination for pet parents who want to give their furry friends the very best Get ready for a paw-some adventure into the world of holistic pet health and premium pet supplies At NHV, we're all about spreading healthy doses of happiness, fun, and tail-wagging excitement.
Key Responsibilities:
**Customer Service**:
- Greet and assist customers in a friendly and knowledgeable manner, creating a welcoming atmosphere that encourages an exceptional customer experience.
- Understand customers' needs and preferences, offering relevant advice and product recommendations to enhance their shopping experience.
- Provide accurate information about pet products, nutrition, supplements, and training to educate and guide customers in making informed purchasing decisions.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Promote and sell a wide range of pet products, including food, toys, accessories, and grooming supplies.
- Maintain a well-organized and visually appealing store layout, ensuring products are neatly displayed and stocked.
- Stay up-to-date on training and maintain training manual
- Monitor inventory levels
**Social Media and Online Responsibilities**
- Post regularly to Instagram (feed, reels, theads)
- Post regularly to Tik Tok
- Engage with local clients and influencers
- Grow our social following
- Liaise with vendors to obtain photos and permission to share their content on our social platforms
- Upload photos to the website
- Maintain stock and inventory levels
**Qualifications**
- Previous experience in retail sales, preferably in a pet store or retail industry.
- Strong communications and interpersonal skills, with an ability to connect with customers and build lasting relationships.
- Proficiency in using computers, point-of-sale systems, and basic office software.
- Familiarity with social media platforms and online retail processes.
- A genuine love for animals and a desire to provide the best possible care for pets.
- Ability to work weekends, holidays, and flexible hours as required by the store's schedule.
**Benefits**
- Competitive compensation package
- Employee discount on NHV branded supplements
- Opportunities for growth and advancement within the company
- Positive and supportive team environment
We are eager to hear all about why you would be a great fit Please submit a cover letter and resume.
**Salary**: $40,000.00-$43,000.00 per year
**Benefits**:
- Paid time off
- Store discount
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
Work Location: In person
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