Master Data Associate, Product

6 months ago

Vancouver, Canada Softchoice Full time

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
As a Master Data Associate, Product, you will work directly with Softchoice business functions and stakeholders to promote consistency, quality, integrity and standardization of master data across the entire organization. Your focus will be on creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality requirements. You will also be engaged in supporting various aspects of the Master Data team’s operations including master data request process improvements, data incident management and data quality monitoring.

**This is a 6 month contract.**

**What you'll do**:

- Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
- Create and update master data records in the appropriate systems
- Assess impacts of master data changes to downstream systems and business processes
- Assess the validity of inbound requests against established policy and guidelines
- Participate in the development and documentation of data maintenance processes
- Maintain clear and up-to-date statuses on requests and incidents
- Maintain open lines of communication with requestors
- Evaluate systems and processes to improve master data creation efficiency and accuracy
- Drive compliance to established data management policies, processes and published Service Level Agreements (SLAs), while maintaining data accuracy and eliminating variability
- Ensure data submissions are compliant with internal audit requirements
- Identify and troubleshoot data quality issues and process improvement opportunities
- Perform data research related to product attributes such as category, weight, license types, etc. and ensure that materials are maintained according to Sofchoice business rules. Reach out to distributors for Product Research cases.
- Prepare and maintain accurate documentation of processes and procedures to support ongoing audit requirements

**What you'll bring to the table**:

- 2+ years of related experience in master data management and data quality management
- Demonstrated analytical skills and experience working with data
- Advanced proficiency in Microsoft Excel
- Data collection and manipulation experience
- Hands-on experience working with Product master data in SAP or similar ERP system
- Excellent interpersonal, communication, organizational and time management skills
- A high level of professionalism and ability to work under pressure (with deadlines and multiple stakeholders)
- Post-secondary Degree or Diploma

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

**Why people love working here**:

- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the technology industry.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United States for several years.
- We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

**Inclusion & Equal opportunity employment**:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

**Requi

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