Scrum Master

1 week ago


Vancouver British Columbia BB, British Columbia, Canada ITC Infotech Full time

Greetings from ITC Infotech


Role - Scrum Master

Location - Vancouver, BC, Canada

Start Date: Immediate


Position Details:

We are seeking a Scrum Master to be part of a Strategic engagement through solid leadership and delivery management skills. This

Would be a position with high visibility to work with senior stakeholders to influence key decisions, opportunity to work with technology leaders and an enthusiastic global team.


Responsibilities:

Act as lead team spokesperson on delivery related items with responsibility for communicating the “story of the sprint”, including delivery stats, overall trends, etc.

Maintain accurate and projected capacity plan at all times.


Sprint Management:

Capture, track and remove team blockers, escalating as needed.

Capture, track and manage funnel and/or initiative specific RAID (risk, agreement, issue, decision) items. Escalate as needed.

Note: initiatives that have Project/Program Managers assigned may track their RAID items differently.

Capture, track and coordinate dependencies across all funnel related work items (aside from those being managed by a specific Project/Program Manager) in advance of sprints actual start.

Update directly or ensure maintenance by others of Jira and Confluence data at all times, ensuring accuracy of data leveraged within the Scrum master dashboard.

Leverage the Scrum master dashboard metrics for decision making activities, presenting the information to others as required.Continue to provide feedback and ideas on improving the dashboard and driving a fact-based approach to decision making.


Delivery Management:

Understand and oversee the defined epics assigned to the Team.

Account for production support efforts within the Capacity Plans and subsequent Sprint Plans developed with the team.

Provide inputs to aligned tech managers of trends or blockers associated with Scrum team.

Develop and manage project milestones and tasks in Smartsheet for visibility and adherence to schedules.

Facilitate weekly project calls with stakeholders on highly dependent external projects.

Define ownership and manage release management for all projects, ensuring clear responsibilities and coordination among team members and external teams.


Quarterly Planning:


Leverage the INTL Quarterly Planning schedule to organize yourself and your Team. This QP planning calendar will help you plan for the right time-frame to schedule your QP pre-planning meetings.


Process Improvement (PI):

Ensure a continual process improvement focus exists across the team, supporting an environment of experimentation and new practice trials.

Ensure consistency with lulu’s INTL common practices.

Contribute to and lead Process Improvement activities as appropriate.

Partner with peer Scrum masters to share and leverage lessons learned, fostering a PI culture at all times.


Team Performance/Advocacy:

Serve as the primary contact for team members, ensuring their concerns are addressed.

Implement strategies to maintain a sustainable work pace, preventing burnout.

Regularly check in on the team's morale and motivation levels, addressing any issues that arise.

Work closely with the Product Manager to ensure alignment on product vision, goals, and priorities.

Organize and lead daily stand-ups, sprint planning meetings, sprint reviews, and retrospectives.

Maintain clear and open communication with all stakeholders regarding the team's progress, challenges, and successes.


Education Qualification:

BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.


About US:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.


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