![The Pillow Shoppe](https://media.trabajo.org/img/noimg.jpg)
In-store Retail Associate
4 weeks ago
Join The Pillow Shoppe team as an In-Store Retail Associate You'll be the friendly face assisting customers on the retail floor, managing orders via Shopify, and ensuring prompt and accurate shipping.
Your role includes maintaining inventory control, cutting fabric for custom orders, and acting as the key liaison between orders and our sewing team. Attention to detail, strong organizational skills, and excellent customer service are essential for ensuring our high-quality standards and beautiful store displays are met.
**Responsibilities**
**Customer Service**:
- Answer calls and assist customers with retail floor sales.
**Order Management**:
- Check Shopify daily for new orders.
- Pack orders, print out labels using Shopify, and ship out orders using Canada Post.
- Prioritize urgent orders.
**Inventory Control**:
- Adjust store and fabric stock on Shopify to ensure in-store stock matches online inventory.
- Organize and put away inventory based on color and size.
- Identify items needing replenishment based on product performance.
**Fabric Cutting and Liaison**:
- Cut fabric for custom orders and stock; act as the liaison between orders and sewing.
**Quality Control**:
- Ensure all finished products meet quality standards.
**Store Merchandising**:
- Arrange and organize store displays.
**Requirements**:
- Detail-oriented and organized.
- Strong communication and customer service skills.
- Ability to multitask and prioritize tasks effectively.
- Experience with Shopify is a plus.
- Basic knowledge of fabric and têxtiles is advantageous.
**Working Hours**
- Tuesday - Friday 11AM - 6PM
- Saturday 11AM - 4PM
- 30 minute lunch-breaks
**Job Type**: Part-time
Pay: From $20.00 per hour
Expected hours: 33 per week
**Benefits**:
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Work Location: In person
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