Host/hostess

3 weeks ago


PointeClaire, Canada 40Westt Steakhouse Full time

**Job Overview**

**Duties**
- Greet guests warmly as they enter the restaurant and provide them with menus.
- Manage reservations and seating arrangements to optimize guest flow.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations.
- Assist guests with inquiries regarding menu items, specials, and accommodations.
- Maintain a clean and organized front-of-house area, including the host stand.
- Provide exceptional guest services by addressing any concerns or requests promptly.
- Utilize POS systems for managing waitlists and reservations as needed.

**Qualifications**
- Previous experience in a hospitality or food service role is preferred but not required.
- Strong customer service skills with a focus on creating a positive dining experience.
- Excellent communication abilities, both verbal and written.
- Familiarity with phone etiquette and handling inquiries professionally.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for helping others and enhancing guest experiences.
- Must work Saturday nights and New Year's Eve.

Join our team as a hostess where you can contribute to creating memorable dining experiences for our guests

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)
- French (required)

Work Location: In person


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