Special Events Maitre D'

7 months ago

Burlington, Canada Spencer's At The Waterfront Full time

The Maître D’ is responsible for the effective management and successful execution of Weddings and Special Events. This is accomplished by delivering genuine and thoughtful hospitality to our guests, while motivating and leading their team to do the same. Organization and attention to detail regarding room setup, décor, event timeline and food service are imperative. The Maître D’, while being confident and assertive, must also possess the ability to be flexible and remain calm under pressure - understanding that guest experience is of utmost importance.

**The Maître D’ is the most Senior person in an Event room at any given time and is a role model to all the Event Servers, Concierges and Support Staff. Their leadership and professionalism is essential to a well-executed wedding or event.**

**Duties & Responsibilities**:

- Prepares by reviewing upcoming contracts
- Communicates effectively with kitchen and events manager throughout the event
- Effective delegation of staff duties/assignments
- Review event timeline and décor with day-of contact
- Review chapel, cocktail and reception room setup with Wedding Concierge and Event Manager
- Conduct kitchen and staff briefings
- Confirm bar setup and service
- Ensure staff adherence to company uniform standards
- Accurate recording and submission of order tally - including particular attention to allergies and dietary restrictions
- Seamless execution of food service through ongoing communication with kitchen and event host/MC/co-ordinator
- Conduct quality checks with event hosts
- Monitor staff adherence to ongoing table maintenance and room cleanliness
- Ownership of property cleanliness and organization
- Preparation and collection for next event
- Assist client with teardown and removal of décor
- Effective and timely shutdown of event space
- Holds event staff accountable to Pearle’s Standards related to service, appearance, etc
- Completion of event summaries at the conclusion of all events

**Why join Spencer's At The Waterfront's Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including Spencer's At The Waterfront, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._

**Salary**: From $25.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Weekends as needed

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Hospitality: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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