Service Technician

7 months ago


Mississauga, Canada Nella Cutlery & Food Equipment Inc. Full time

Nella Cutlery & Food Equipment Inc., was established 71 years ago and serves the Greater Toronto Area’s finest restaurants and food shops with food equipment, utensils and knife sharpening services. From our roots as a family business, we continue to grow into a leading and vibrant organization within the food service industry.

Nella Cutlery & Food Equipment Inc., is looking for a skilled and qualified

Service technician for the Parts & Service Department in Mississauga.

As a member of our team, you will accurately diagnose and repair problems on a wide variety of appliances.

With a strong focus on customer service and a commitment to reliability, you will communicate solutions to customers.
- Good communication skills, basic electrical and mechanical knowledge, and basic diagnostic skills.
- Ability to perform equipment service and maintenance and to follow controls/wiring diagrams and schematics.
- Team work is a priority and technicians must be willing to work with and assist co-workers as needed.

*
**Responsibilities**
- Evaluate and troubleshoot problems and help our clients with their appliance repair needs
- Diagnose, repair, and maintain a wide variety of commercial kitchen appliances.
- Generate accurate records of performed work, materials, and time.
- Effectively communicate options and course of action with the customers; provide cost estimates.
- Attend regular training and maintain working knowledge of latest industry developments.
- Maintain an organized, clean, and safe work station in accordance with Nella Cutlery’s standards and appropriate health and safety regulations (WHMIS)
- Perform other duties as required

*

**Work Conditions and Physical Capabilities**:

- Physically demanding; Ability to distinguish between colors; Bending, crouching, kneeling.
- Ability to lift 50+ pounds
- Trade certification in a related field. (electrical/mechanical/technical/refrigeration) is an asset.
- Previous experience servicing hot food equipment an asset.
- Electrical/ mechanical aptitude and ability to learn new technology.
- Valid Driver's License with good driving record (abstract) required. HVAC license would be an asset.
- Excellent customer service & communication skills, accountable and self-driven.
- Working hours are generally 7:30am - 4:30pm from Monday - Friday, or as business needs demand.

**Experience**:

- service: 2 years (required)

**Location**:

- Mississauga, ON (preferred)

**Salary**: $18.00-$24.00 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person



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