Account Manager

3 weeks ago


Port Coquitlam, Canada Community Fire Prevention Ltd Full time

Do you thrive in a fast-paced environment? Are you looking to join a growing team with opportunities to advance your career? If your answer is yes, the BC Division of Onyx-Fire Protection Services Inc. is the place for you

**WHO ARE WE?**

Onyx-Fire is a proud Canadian based business, operating across the provinces of Eastern & Western Canada. We have provided 34 years of fire prevention services to a diverse range of valued clients. A modern company with old-fashioned values, we pride ourselves on being (and remaining) a trusted leader within the Fire Prevention industry. Our Western Canada division is rapidly expanding with the assembly of some of the best fire protection talent in BC (Community Fire Prevention, Pacific Coast Fire, and Vanco Fire Protection).

**THE OPPORTUNITY**:
Onyx-Fire BC is looking for ambitious and outgoing individuals to join our team as **_Account Managers_** As an Account Manager you'll serve as the lead point of contact for the clients assigned to you with a focus of developing and maintaining strong, long-lasting client relationships.
- Objectives & Responsibilities of the Account Manager:_
- Serve as lead point of contact for assigned client base ensuring to “Wow the Customer”.
- Develop, build and maintain strong long-lasting client relationships.
- Negotiate contracts and close agreements to maximize overall profits.
- Responsible for annual renewal process, preparing proposals and monitoring status of quotations including reviewing quotes before sending externally and following up with submitted quotes for approval.
- Ensure the timely and successfully delivery of our solutions according to customer needs and objectives.
- Collaborate with Operations Team to assist clients with requests, issues, and any other client needs.
- Adhere to and promote Company’s core values, processes, policies and occupational health and safety protocols.
- Communicate progress of quarterly, monthly, and yearly initiatives to Business Development Manager.
- Ensure company is aware of changes in external attitudes, opportunities, economic changes or other variables that would affect the funnel and pipeline.
- As necessary, visit clients and attend industry events to capitalize on networking and relationship-building opportunities.
- Provide any other coordination and administrative duties as needed.

**OUR IDEAL CANDIDATE**:

- Previous experience in an Account Manager role or similar role.
- High school diploma or equivalent. Post-secondary degree in sales, business, communication or related field is highly regarded.
- Good verbal, written, presentation, consultative selling, project management, conflict resolution and negotiation skills.
- Strong self-motivation, multi-tasking, planning, time management and decision-making skills.
- Strong typing and computer skills including proficiency with various software such as Microsoft Excel and Word. Experience with CRM systems preferred.
- Valid BC driver’s license.

**WHAT’S IN IT FOR YOU?**
- Competitive Salary with incentive structures.
- On the job training and opportunity for company paid education.
- Career growth and advancement opportunities.
- A supportive and collaborative work environment with an energetic and engaging culture.
- Company social events ( Concerts, sporting events, family BBQ’s, Christmas parties etc).
- Benefits Package that includes extended medical, dental, life and AD&D, EAP, disability and vision care after three months.
- Group RRSP with employer matching program after three months.

**INTERESTED IN THE NEXT STEP TO JOIN US?**

If this opportunity sounds like the right fit for you, please submit your resume today.


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