Field Safety Specialist
4 months ago
**Work Location Type**:Onsite**
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
**Position Summary**:
The Field Safety Specialist provides Safety & Health expertise to Grainger Customers and Sellers to develop strong partnership relationships in order to grow revenues within a defined region. The role partners with District Sales Managers in their defined regions to ensure they are aligned to the right safety and health opportunities and are training their aligned region Sellers on Safety & Health offers, resources and insights.
**Job Responsibilities (You Will)**:
To conduct needs analysis to determine and understand the customer’s safety & health issues and align to Grainger Safety & Health solution that includes products or services
- Leads customer discussion with relevant insight and challenges the customer to think differently about their business
- Explores expressed customer needs and identifies problems to solve—probes to fully understand, clarify and expand
- Utilize research to identify compelling reason to change
- Efficiently determines a customer’s readiness, focusing time on those who are willing to take advantage of his products or services
- Develops solution options using ongoing dialogue with the customer and all available technology
- Links features and benefits to business outcomes
- Works with internal and external Grainger contacts to ensure ability to support solution
- Performs cost savings analysis for customer solution as well as Value Based Conversations through Value Receipts and Documented Value Statements
- Uses checking questions to gain feedback from customer on customized solution recommendation
To implements solutions
- Engages internal and external Grainger resources to develop plan and timeline to implement solution
- Drives implementation plan with customer
- Checks with customer to ensure business needs are being met
- Leverages post-implementation success to gain more information from the customer about future needs
To support Grainger Sellers in aligned region
- Provide strategy, coaching and direction on safety & health opportunities that are within their region
- Help to align internal and external resources to support the safety & health opportunities
- Educate sellers on safety offers and key messaging
Assists in identifying accounts in geography that will either be assigned as support for key opportunities
To maintain expertise through appropriate preferred safety credentials focused on safety & health regulations and industry topics
- Educates customers on changing market trends and technology and impact to their business
- Investigates nonstandard solutions that will profitably satisfy a customer’s needs
- Expands customer understanding and use of Grainger’s standard product and service capabilities
**Education/Experience (You Have)**:
Strong business & safety acumen with the ability to understand financial reporting, to analyze safety business needs, and documenting safety & health value to customers.
Minimum of 5-7 years’ experience in a manufacturing environment, or equivalent environment involving safety hazard analysis and assessments and responsible for overseeing safety.
Bilingual (English and French)
Ability to project manage and drive for results
Experience conducting workplace inspections to prevent injuries / accident prevention and reduction, engineering controls, ergonomics and hazmat control to meet compliance standards
Business analysis experience and the ability to identify and implement safety improvements are required
Demonstrated understanding of safety violations, safety drivers, safety programs, building a safety culture
Demonstrated knowledge, understanding and experience with newest and latest in safety regulations
Ability to learn and understand the Grainger Selling Process so they can effectively team and solution sell with Grainger sellers
Ability to communicate across all levels of the organization
Ability to build strong networks and to work cross-functionally
Ability to proactively partner with various leaders in their geography that ensures the right level of follow-up and follow-thru.
Demonstrates the ability to motivate and achieve results through others
A post-secondary education is preferred
Possession of a valid license and a suitable vehicle
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