Scheduler - Home Services

4 weeks ago

Lethbridge, Canada Lethbridge Family Services Full time

**Lethbridge Family Services **is a private, non-profit organization operating since 1910. We are highly accredited and with more than 380 employees, the largest community social services organization in southern Alberta.

**Position: SCHEDULER**

**Department: Home Services**

**Location: City of Lethbridge**

**Hours**: Full Time, Salaried

**Position Overview**:
The Scheduler is accountable for the day to day administration/operation of staff scheduling processes, including data for payroll for staff within one or more areas. The position ensures that LFS Health Care Aides (HCA’s) are scheduled appropriately, and that employee pay data is captured in accordance with established policies, procedures, and organizational provisions. The Scheduler supports HCA’s by providing scheduling reports, records and statistical information as needed. The Scheduler works as part of the team and requires extensive knowledge of the organization and operations of specific areas assigned.

**Key Responsibilities**:

- Provides client orientated front-line scheduling services. Problem solves and prioritizes needs of areas on a regular basis with the clients, staff and, managers/designates.
- Establishes and maintains effective communication, information flow and rapport between client, supervisors and field area staff.
- Responds to all written and verbal short and advanced call requests from assigned areas. Provide specific areas with details and updates of relief coverage. Identifies and assesses other options to complete scheduling needs for the unit/department if required relief is not available.
- Processes Managers approved schedule changes in scheduling systems.
- Assigns and calls relief staff to fill vacant shifts according to LFS standardized shift fill order and scheduling processes.
- Maintains master rotations in the scheduling system and adjusts as required.
- Maintains accurate files and record, and files paperwork as per standardized Scheduling service processes. Prints routine reports as requested.
- Problem solves with managers, Payroll, and other Schedulers regarding HCA inquiries and makes adjustments as required.
- As requested by the Program Manager, updates specific guidelines for each area.
- Assists in training and orientation of new personnel as requested.
- Other duties as required and assigned.

**Qualifications**:

- Post-Secondary education required (e.g. Scheduling Clerk Certification, courses related to Business or Health Care diploma/certificate.
- 3-5 years of experience in a customer service environment.
- Experience dealing face to face with clients. Demonstrated experience resolving complex client issues.
- Scheduling experience is preferred. Payroll and or Human Resources experience is a definite asset.
- Excellent command of the English language, both written and verbal is required; superior active listening and interpretative skills are required.
- Competent computer skills and comfort communicating over the phone.

Lethbridge Family Services is a highly accredited, charitable human services organization that improves the wellbeing and quality of life for individuals and families in Southwestern Alberta.

We offer a competitive salary, a comprehensive benefit plan, shift/weekend differentials, HCA certification and opportunities for growth in continuous learning and advancement.

**If this sounds like an opportunity that interests you then we invite you to submit, in confidence, a resume and cover letter referencing job posting HS107, including the area(s) you are available for, and where you viewed our ad**:
**Web**:lfsfamily.ca

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you over the age of 18 and legally able to work in Canada?
- Are you able to provide a CRC with Vulnerable Sector Check upon hire?

Work Location: One location

  • Clinical Supervisor

    4 weeks ago

    Lethbridge, Canada Lethbridge Family Services Full time

    **Lethbridge Family Services **is a private, non-profit organization operating since 1910. We are highly accredited and with more than 380 employees, the largest community social services organization in southern Alberta. **Position**:CLINICAL SUPERVISOR **Department**:HOME SERVICES **Hours**: 35 hours per week - days, evenings and weekends **Location**:...

  • Community Disability Services Worker

    4 weeks ago

    Lethbridge, Canada Lethbridge Family Services Full time

    **Position**:COMMUNITY DISABILITY SERVICES WORKER (CDSW)*** **Department**:DACAPO DISABILITY SERVICES** **Hours**:Monday - Friday** ***Week 1: 31.25** ***Week 2: 31.50** **Position Overview**: A Community Disability Services Worker supports and facilitates the development of skills and competencies to assist individuals with disabilities to pursue and...

  • Instructor, Home Maintenance and Repair

    4 days ago

    Lethbridge, Canada Lethbridge College Full time

    Position Information Job Title Instructor, Home Maintenance and Repair - Lakeshore Campus, Lethbridge Correctional Centre Appointment Type Casual Position Dates Hours per week/FTE 22.5 (possibly more) About the Position Lethbridge College offers a student-centered environment that provides practical and innovative learning experiences. The Centre for...

  • Dietitian I

    1 week ago

    Lethbridge, Canada Alberta Health Services Full time

    Your Opportunity: This is an opportunity for you to become part of a dynamic nutrition team in the city of Lethbridge. Lethbridge is located in southern Alberta within 150km of the Rocky Mountains and enjoys warm bright summers and mild winters. With over 100,000 people, residents get the best of city living, with all the modern conveniences at their...

  • Community Disability Services Worker 23Dc15

    7 days ago

    Lethbridge, Canada Lethbridge Family Services Full time

    **About Lethbridge Family Services** In operation since 1910, Lethbridge Family Services (LFS) is the tenth largest employer in Lethbridge, serving 8,100 clients annually through 380 employees. LFS stewards an annual budget of over $21 million and has numerous contracts. LFS is a highly-accredited charitable organization that improves the wellbeing and...

  • Community Disability Services Worker

    4 weeks ago

    Lethbridge, Canada Lethbridge Family Services Full time

    **About Lethbridge Family Services** In operation since 1910, Lethbridge Family Services (LFS) is the tenth largest employer in Lethbridge, serving 8,100 clients annually through 380 employees. LFS stewards an annual budget of over $21 million and has numerous contracts. LFS is a highly-accredited charitable organization that improves the wellbeing and...

  • Community Disability Services Worker

    1 month ago

    Lethbridge, Canada Lethbridge Family Services Full time

    **About Lethbridge Family Services** In operation since 1910, Lethbridge Family Services (LFS) is the tenth largest employer in Lethbridge, serving 8,100 clients annually through 380 employees. LFS stewards an annual budget of over $21 million and has numerous contracts. LFS is a highly-accredited charitable organization that improves the wellbeing and...

  • Kmdb - Outreach

    6 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: April 16, 2024 - Position Id# KMDB - Outreach - Posting: Casual (30 Hrs/Week) - Location: Lethbridge - Start Date: ASAP - Hours: Monday - Friday 0900-1500 - Classification: CDSW - Summary: Provide support to a male in his home and in the community. - Qualifications: Diploma in Rehabilitation and/or related education (preferred). Experience working...

  • Support Service Worker

    1 month ago

    Lethbridge, Canada Edith Cavell Care Centre Full time

    Long Term Care Home in Lethbridge is seeking additional staff members to join the support service team part-time and casual at Edith Cavell Care Centre. You must be able to work independently with minimum supervision and follow instructions accurately. you must be self-motivated, willing to assume responsibility, and able to work in a team environment. you...

  • Parent Educator

    2 days ago

    Lethbridge, Canada Palliser School Division Full time

    South Region Parents as Teachers - Indigenous-supporting home visitor/parent educator in Lethbridge Oki. Are you passionate about supporting young children and families in Lethbridge? Consider joining our team of caring family support professionals. We are currently inviting applications for a .7 FTE Indigenous-supporting home visitor/parent educator in...

  • Health Care Aide

    4 weeks ago

    Lethbridge, Canada Alberta Health Services Full time

    **Your Opportunity**: **Description**: As a Health Care Aide (HCA), you are responsible for providing personal assistance, supporting activities of daily living and providing comfort and support services to patients (clients, residents) who require short-term assistance or ongoing support. You will work closely with patients, families, and caregivers...

  • Youth Engagement and Family Preservation Worker

    6 days ago

    Lethbridge, Canada Family Ties Association Full time

    Family Ties Association’s Family Preservation Program and Youth Engagement Program provide planned and tailored interventions and services aimed at strengthening, empowering, and supporting youth and families. - Given our current needs we are seeking a 0.5 FTE Salaried position in the Family Preservation and Youth Engagement Program, that will be...

  • Roommate Companion

    4 weeks ago

    Lethbridge, Canada McMan Youth, Family and Community Services Association Full time

    McMan has an immediate requirement for **a Roommate Companion for a youth** in Lethbridge. **Details of the position**: - Be a Roommate Companion in your home for a youth aged 16-22. - Use strengths-based and trauma-informed approaches to welcome this youth into your home in a shared accommodation setting. - Assist youth with occasional support,...

  • Licensed Practical Nurse

    1 day ago

    Lethbridge, Canada Alberta Health Services Full time

    Your Opportunity: Lethbridge Addiction and Mental Health services has an opportunity in Acute Adult Inpatient Psychiatry at Chinook Regional Hospital, for an experienced Licensed Practical Nurse (LPN) who is dedicated to providing leading, patient and family centered care and is passionate about making a difference in the lives of Albertans. As an LPN...

  • Family Connections

    3 weeks ago

    Lethbridge, Canada Wood’s Homes Full time

    Family Connections - Counsellor, Youth & Family I Tuesday, November 14, 2023 Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a...

  • Family Connections

    3 weeks ago

    Lethbridge, Canada Wood’s Homes Full time

    Family Connections - Counsellor, Youth & Family I Tuesday, November 14, 2023 Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a...

  • Family Connections

    4 days ago

    Lethbridge, Canada Wood's Homes Full time

    Family Connections - Counsellor, Youth & Family I Tuesday, November 14, 2023 Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a...

  • Family Connections

    3 weeks ago

    Lethbridge, Canada Wood’s Homes Full time

    Family Connections - Counsellor, Youth & Family I Tuesday, November 14, 2023 Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a...

  • Flooring Installer

    4 weeks ago

    Lethbridge, Canada Orange Room Services Full time

    **Orange Room Services. **has openings for experienced Tile sub-contractors in our **Lethbridge** market. Orange Room Services schedules Sub-contractors based on your availability to install. We offer competitive rates, office support, and pay on time! If you are looking for additional work and income to fill your schedule, please contact Morgan at...

  • Member Service Representative

    1 month ago

    Lethbridge, Canada Servus Credit Union Full time

    **Hourly wage**:$20.49 - $25.08 per hour **Hours**:20-37.5 hours / week Servus is growing! We are looking for **a Part-time Member Service Representative **at our **Scenic Branch** in Lethbridge. You play a vital role as the face of our Credit Union. As a first point of contact in the branch, you will provide a personalized and friendly experience for...