Operations Administrator

3 days ago

Toronto, Canada CAST Group of Companies Full time

**CAST GROUP OF COMPANIES**:WHO WE ARE**:
CAST Group of Companies Inc. is the developer of software and hardware for the entertainment sector globally, primarily in the areas of film, television, theater, and for the special event and meeting industries marketed under the Vivien, WYSIWYG and BlackTrax names. CAST has also developed a proprietary hardware/software technology that delivers a 3D/6D positioning and bidirectional high-speed communications solution that revolutionizes the way automated lighting, and robotic devices can be controlled, synced, and choreographed, using real time streaming positional data. Operating and selling globally, with over 90% of our revenues coming from outside of Canada, our products are used in over 100 countries interconnecting technologies to deliver greater effects, more reliability and cost and time savings for TV, film & stage productions, road shows, major events, and venues.

**ABOUT THE ROLE**:
The Operations Administrator has a crucial role in ensuring the smooth running of daily operations at CAST and will predominantly work with the BlackTrax product line. This role acts as the point of contact for internal and external stakeholders; handling inquiries, resolving issues, and ensuring that communication flows effectively across all levels. It will also be involved in projects to improve operational processes.

**RESPONSIBILITIES**:

- Databases: With management, help create and maintain databases related to Operational workflow.
- Administrative: Provide administrative support to ensure efficient operation of the office. Support managers and employees through a variety of tasks related to organization and communication.
- Scheduling and Coordination: Monitor schedules of incoming and outgoing gear, while also flagging important dates where relevant.
- Shipping: Handle shipping paperwork and communication where required.
- Documentation and Record-Keeping: Maintain and update organizational databases. Manage and organize documents, records, and reports, ensuring accuracy and confidentiality.
- Communication: Handle inquiries and requests, as well as provide information as needed.
- Financial Support: Assist in managing budgets, BOMs & tracking expenses.
- Project Assistance: Provide support for various projects, including research, data analysis, and coordination of project activities. Assist in planning and organizing project-related meetings and events.
- Process Improvement: Identify opportunities for process improvement and recommend changes to enhance efficiency and effectiveness.
- Office Management: Oversee office operations, including maintenance of office equipment and supplies. Ensure a safe, clean, and organized work environment.

**QUALIFICATIONS**:

- 2 + years of experience in Operations, Business Administration or a related field.
- High School diploma is a requirement. Post-Secondary education in Business Administration or Operations Management is preferred.
- Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with ERP systems and understanding of data visualization techniques.
- Experience with Zoho Inventory is a big asset
- Eligible to work in Canada

**OUR IDEAL CANDIDATE**:

- Organizational Skills: Strong organizational skills are essential for managing schedules, coordinating activities, and maintaining records.
- Communication Skills: Excellent written and verbal communication skills.
- Problem-Solving Skills: The ability to identify issues, analyze information, and develop solutions.
- Ability to work both independently and with a team.
- Demonstrated high level of initiative and self-direction, flexibility and ability to adapt to change.
- Excellent interpersonal and customer service skills.

**LOCATION**:
CAST is located at 35 Ripley Avenue, Suite 1 on the southwest side of Toronto, ON. You can drive, take the TTC (Queen streetcar to South Kingsway and walk a block, or the subway to Runnymede and a short bus ride), or bike it in the summer.

**EQUAL OPPORTUNITY**:

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