Flight Operations Support Manager

6 months ago


Montréal, Canada Air Inuit Full time

**AIR INUIT - CORPORATE PROFILE**

Air Inuit provides essential air transport services, including scheduled, charter, cargo, and emergency flights, to Nunavik and surrounding regions, 24 hours a day, 365 days a year, for the past 45 years. Owned collectively by the Inuit of Nunavik through the Makivik Corporation, the airline operates a fleet of 37 aircraft and employs over 1,100 people in one of the world's most demanding flight environments.

**ROLE AND RESPONSIBILITIES**
- Assist, support, and collaborate with the Chief Pilots and the Chief Flight Attendant in operational tasks, human resources issues, and various projects related to flight operations.
- Demonstrate leadership and initiative by listening, analyzing, and providing feedback to the team.
- Act as a liaison between employees and management, as well as with other departments.
- Accompany and support teams in their various challenges.
- Manage labor relations with crew members, including labor relations committees, and ensure open and continuous communication.
- Proactively participate in internal and external audits, by preparing, collaborating, identifying improvement points, and implementing recommendations with action plans.
- Monitor performance requirements against established goals and report deficiencies to the Director of Flight Operations, Safety Committee, or Accountable Executive.
- Perform line pilot duties (valid license - an asset).
- Assume the duties and responsibilities of the Director of Flight Operations in their absence.
- Perform any other task requested by the Director of Flight Operations.

**QUALIFICATIONS**
- College diploma or equivalent experience
- Relevant pilot experience with a license
- Basic knowledge of office software, such as Word, Excel, Outlook
- Ability to learn and use new software related to flight operations (AIMS, etc.)
- Must be able to obtain and maintain airport security clearance (RAIC)
- Must possess a valid passport
- Bilingual (English/French), Inuktitut is an asset.
- Ability to communicate effectively in both French and English, both orally and in writing

**EMPLOYMENT CONDITIONS**
- Employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution
- Group insurance (life, medical, dental, short and long-term disability)
- 6% vacation allowance (3 weeks)
- Profit-sharing program
- Employee Assistance Program (EAP) for the employee and family members
- Flight privileges and discounted travel program with multiple airlines worldwide
- Various innovative recognition programs



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