Inside Sales Representative

1 month ago

SainteAnnedeBellevue, Canada Bionetix International Full time

The purpose of this position is to engage with customers, fostering and maintaining relationships through tasks such as providing price quotes and addressing product-related inquiries. This ultimately leads to heightened customer satisfaction and fosters effective collaboration with various departments within the company, including shipping, production, the lab and quality. Additionally, this role will take the lead in managing the sample distribution process.

**The following are essential job functions.**

**Inside Sales / Customer Service**
- Build and maintain relationships with existing and potential customers through regular communication by understanding customer needs, addressing inquiries, and providing support throughout the sales process.
- Identify and qualify leads through research, cold calling, and networking, understanding the microbial industry landscape, staying updated on industry trends, and identifying potential customers who may benefit from the company's products or services.
- Provide pricing quotations for product offerings using price list and assist with more complex quotations.
- Register quotes in quotation log, and maintains log for all sales team
- Maintain accurate records of sales activities using Salesforce and provide regular reports to management on sales performance, key metrics, and progress towards goals.
- Send out marketing materials, such as Product Data Sheets
- Communicates with CSR at HQ for any order information
- Provide order status and shipping information to customers.
- Support the sales order process from receipt to fulfillment, ensuring accurate and timely processing of orders. Following up with customers to confirm order details, provide shipment tracking information, and address any post-sale issues or concerns.
- Qualify and follow up with leads received by website or phone and provide sales leads to sales representatives and/or distributors.
- Collaborate with a cross-functional team, working closely with other departments such as marketing, sales, product development, and customer support to coordinate sales activities and ensure a seamless customer experience, providing feedback to internal teams based on customer interactions.
- Execute the sample process, completing sample request forms, updating the sample log, shipping the packaged samples, and following up on samples with customer.
- Assist Sales Director in keeping the price list current.
- Administer Customer Satisfaction surveys on yearly basis
- Coordinate trade show preparation and oversee post-show follow-up initiatives

**Secondary job accountabilities**
- Greet visitors, answer incoming calls.
- Provide administrative support to shipping function.
- Assist Lab Manager with maintaining PDIFs.
- Inputs supplier price lists into ERP system
- Assist Production Manager and Office Manager in updating cost information.
- Other related duties as assigned.

**JOB SPECIFICATIONS**

**Minimum Education**: Minimum college degree required, with bachelors degree desired. Proficiency in French, with excellent English language skills, is required.

**Minimum Experience**: 1-2 years’ experience in customer relations or service, in a technical or scientific work environment required; proficient with Microsoft Office Suite

Pay: $50,000.00-$54,000.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (required)

**Experience**:

- Customer Relations: 1 year (required)
- sales: 1 year (preferred)

Work Location: In person

  • Customer Service Representative/inside Sales

    1 week ago

    Sainte-Anne-de-Bellevue, Canada MaestroVision Full time

    The Inside Sales Representative will also be responsible for utilizing and preforming data entry on both MaestroVision's CRM and Accounting tools. **Essential Duties/Responsibilities** - Make first contact with potential customers in CRM system - Follow-up from suspect stage to Demo stage - Make daily searches of potential opportunities on bid search...

  • Inside Sales Representative

    1 month ago

    Saint-Bruno-de-Montarville, Canada Les Produits Industriels Robar Full time

    We take for granted that water is always available when we turn on a faucet, but trust that many manufacturers, engineers, and contractors were involved to get that water to you as well as reclaim it. Since 1958, **Robar Industries** (Les Produits Industriels Robar) has been Canada's largest manufacturer of pipe fittings. Our team finds it really rewarding...

  • Inside Sales Representative

    1 month ago

    Saint-Bruno-de-Montarville, Canada Les Produits Industriels Robar Full time

    We take for granted that water is always available when we turn on a faucet, but trust that many manufacturers, engineers, and contractors were involved to get that water to you as well as reclaim it. Since 1958, **Robar Industries** (Les Produits Industriels Robar) has been Canada's largest manufacturer of pipe fittings. Our team finds it really rewarding...

  • Inside Sales Administrator

    1 month ago

    Saint-Bruno-de-Montarville, Canada Robar Industries Ltd. Full time

    We take for granted that water is always available when we turn on a faucet, but trust that many manufacturers, engineers, and contractors were involved to get that water to you as well as reclaim it. Since 1958, **Robar Industries** (Les Produits Industriels Robar) has been Canada's largest manufacturer of pipe fittings. Our team finds it really rewarding...

  • Sales Account Representative

    4 weeks ago

    Sainte-Anne-de-Bellevue, Canada iCAM Technologies Corporation Full time

    About ICAM Technologies Corporation ICAM Technologies is an established leader in high-tech manufacturing solutions, with 50 years of company history. We develop and implement advanced NC manufacturing software solutions in major industries around the world, helping clients such as Boeing, Lockheed Martin, Ferrari, and Lamborghini achieve greater...

  • Inside sales representative

    2 weeks ago

    Salaberry-de-Valleyfield, QC, Canada Thorens Solutions Full time

    Inside sales representative (machining parts) Company name: Thorens Solutions – Headhunters Activity area : Heavy Industry Salary : Salary between $70,000 to $90,000 depending on experience Job type : Permanent - Full time , Hybrid work mode City : Sallaberry de Valleyfield Company description Well established for more than 50 years, our client...

  • Inside Sales Administrator

    1 month ago

    Saint-Bruno-de-Montarville, Canada Robar Industries Ltd. Full time

    We take for granted that water is always available when we turn on a faucet, but trust that many manufacturers, engineers, and contractors were involved to get that water to you as well as reclaim it. Since 1958, **Robar Industries** (Les Produits Industriels Robar) has been Canada's largest manufacturer of pipe fittings. Our team finds it really rewarding...

  • Inside Sales/customer Service

    5 days ago

    Sainte-Julie, Canada Abrasifs Primex-Molemab Inc. Full time

    Abrasifs Primex-Molemab deals with the world of grinding wheels. Company is of Italian origin (Head Office and Production plant) with a sales office and warehouse for the USA / Canada on the south shores of Montreal. We are seeking a highly motivated individual to join our team as a Customer Service Representative and inside sales. In this role, you will be...

  • Poultry Sales Representative

    7 days ago

    Ste. Anne, Canada Trouw Nutrition Full time

    **Trouw Nutrition is hiringWe are looking for a Poultry Sales Representative **to join our team in Ste-Anne, MB, to continue to grow the business and be a business partner with our valued customers! This position requires someone who is energetic, passionate about people, the animal nutrition industry, and can take great care of the customers we serve. In...

  • Buyer- Planner I

    2 days ago

    Sainte-Anne-de-Bellevue, Canada MDA Full time

    For those who dream of advancing our space in the Universe and on Earth, we’ll take you there. Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth. Today, we're...

  • Architectural Sales Representative

    1 day ago

    Saint-Germain-de-Grantham, Canada Agway Metals Inc. Full time

    **Summary** The Architectural Sales Representative is responsible for promoting the Agway Metals Inc. brand and products to the Architectural, Engineering and Specification Writers. This position will also work closely with the Agway Sales Representatives to identify and support key contractors that are involved in major specified...

  • Technical Field Representative

    2 weeks ago

    Salaberry-de-Valleyfield, QC, Canada Thorens Solutions Full time

    Inside sales representative (machining parts) Permanent - Full time , Hybrid work mode Well established for more than 50 years, our client is recognized as a leader in the field of machining by the quality of their service and parts in the manufacture of interior components for land and rail transport systems. Under the responsibility of the Business...

  • Sales representative

    4 weeks ago

    Saint-Donat-de-Montcalm, Canada Le Groupe JLD-Laguë Full time

    JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced...

  • Sales representative

    4 weeks ago

    Sainte-Agathe-des-Monts, Canada Le Groupe JLD-Laguë Full time

     JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment! We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has...

  • Outside Sales Representative

    5 days ago

    Saint-Augustin-de-Desmaures, Canada American Iron & Metal Full time

    Company Description Kenny U-Pull  takes pride in giving used vehicles a second life. Our  26 auto recycling yards  across Eastern Canada are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and...

  • Sales Representative- Bell Ste-agathe

    1 week ago

    Sainte-Agathe-des-Monts, Canada Cellcom Commutations Full time

    Founded in 1985, Cellcom Communications, an **authorized Bell dealer**, stands out for its leadership and strong growth. Cellcom Communications not only offers retail and corporate sales but also boasts a large, dedicated, and passionate team! We are currently seeking a sales representative to join our **Bell team in Ste-Agathe.** **Here's what we...

  • Sales Representative- Bell Ste-Agathe

    2 weeks ago

    Sainte-Agathe-des-Monts, Canada Cellcom Communications Full time

    Founded in 1985, Cellcom Communications, an authorized Bell dealer, stands out for its leadership and strong growth. Cellcom Communications not only offers retail and corporate sales but also boasts a large, dedicated, and passionate team!We are currently seeking a sales representative to join our Bell team in Ste-Agathe.Here's what we offer:Base salary of...

  • Sales Representative- Bell Ste-Agathe

    2 weeks ago

    Sainte-Agathe-des-Monts, Canada Cellcom Communications Full time

    Founded in 1985, Cellcom Communications, an authorized Bell dealer, stands out for its leadership and strong growth. Cellcom Communications not only offers retail and corporate sales but also boasts a large, dedicated, and passionate team!We are currently seeking a sales representative to join our Bell team in Ste-Agathe.Here's what we offer:Base salary of...

  • Sales Representative- Bell Ste-Agathe

    2 weeks ago

    Sainte-Agathe-des-Monts, Canada Cellcom Communications Full time

    Founded in 1985, Cellcom Communications, an authorized Bell dealer, stands out for its leadership and strong growth. Cellcom Communications not only offers retail and corporate sales but also boasts a large, dedicated, and passionate team!We are currently seeking a sales representative to join our Bell team in Ste-Agathe.Here's what we offer:Base salary of...

  • Outside Sales Representative

    5 days ago

    Sainte-Thérèse-de-Blainville South, Canada RONA Full time

    Outside Sales Representative (Boisbriand,QC) LanguageEnglish Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as:An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement...