Site Support Worker

3 weeks ago

Vancouver, Canada Pacific Community Resources Society Full time

**Site Support Worker**:
**Pathways to Education -Vancouver, Surrey & Online**:
**Auxiliary (Grid 2)**:
Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. Our vision is to see _everyone thriving in strong, healthy communities_. Our strong agency values of advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being guide us in our work with participants and how we support our diverse staff. We place a high value on work-life balance. This is demonstrated through our compensation and comprehensive/fully employer-paid benefits package, including extended health and dental, sick leave, Municipal Pension, and flexible work options for many positions. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who care for the people we serve.

The Pathways to Education Program is a national program, operating in 21 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The primary goal of the Pathways to Education program is to enhance the educational success of youth living in the Downtown East side/Strathcona community in Vancouver, and youth living in the Whalley/Guildford community in Surrey.

**Position Summary**:
The Site Support Worker is responsible for ensuring a safe site environment for all programming locations. The Site Support Worker is available on-site and/or online during programming activities and works with community center staff and Pathways program staff. Key responsibilities of this role include set-up of resources and technology, youth and volunteer attendance and safety, monitoring resources, and supporting the program facilitator throughout tutoring and mentoring.

**Primary Duties**:

- Open and set up rooms at site locations, including food preparation and safety check
- Set out volunteer and student name tags, attendance sheets, logs, newsletters, and
- Compiles program attendance data in a timely and consistent manner.
- Support tutoring/mentoring activities as needed.
- Support security and caretaking routines specific to the site location.
- Supervise students leaving the building promptly and safely at the end of programming.
- Work with Program Facilitator to handle emerging and emergency or difficult situations.
- Keep the Volunteer Coordinator up to date on any student, volunteer, program or site issue or incident.
- Work in a manner that is safe, respectful, positive, and inclusive of youth and colleagues.
- Follows confidentiality policies and procedures.

**Basic Requirements**:

- Criminal Record Check, including the vulnerable sector
- Proof of being fully Vaccinated for Covid 19
- Standard first-aid certificate and CPR

**Desired Requirements**:

- Experience with organization and multi-tasking
- Strong verbal and written communication skills
- Experience working with diverse groups of people, including youth
- Other languages an asset (per community requirements)
- Familiarity with Downtown Eastside/Strathcona or Guildford/Whalley neighborhoods
- Proficient using technology including, but not limited to: ZOOM, TEAMS, and Outlook
- Ability to work evenings Monday to Thursday and occasional weekends
- Possible travel between multiple sites in the community

**IMMEDIATE SUPERVISOR**:
Volunteer Coordinator, Pathways to Education

**Salary Range: $18.09/hour - $18.85/hour, plus 10% in lieu of Vacation Pay**

**Closing Date: Open Until Filled**:

- Offer of employment is conditional upon the applicant providing us with proof of being fully vaccinated against COVID-19_

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