Hardware Specialist

7 months ago


Toronto, Canada Volante Systems Full time

**What You'll Be Doing**:

- Install and perform repairs to hardware, software, and peripheral equipment, following design/QA or installation specifications
- Set up equipment for employee use, ensuring proper installation of cable, Point of sale systems, and appropriate software
- Maintain a record of daily tasks/projects, problems and remedial actions taken, and RMA activities
- Read technical manuals, confer with users, and conduct Hardware diagnostics to investigate and resolve problems (RMA) and provide technical assistance, support, and labour.
- Confer with staff, users, and management to establish requirements for new systems, modifications and QA processes
- Relay major hardware/software problems or defective products to the Hardware Manager, product specialists, vendors, and/or technicians
- Prepare evaluations and maintain an accurate stock of hardware inventory
- Keep track of all received and shipped items, including serial numbers and pictures
- Inspect equipment and read order sheets to ensure proper delivery
- Modify and customize commercial programs for internal needs
- Answer users' inquiries regarding POS software and hardware operation to resolve problems
- Occasional visits to client sites may be required
- Coordinate hardware projects as assigned from start to finish, which includes: tagging, configuration, installation, QA, packaging, and preparation for shipment

**What We're Looking For**:

- A completed post-secondary education
- Previous experience building/troubleshooting hardware products
- Demonstrated success working on fast-paced teams/environments
- Comfortable and confident interacting with Volanté's internal team and external customers
- Excellent communication and strong interpersonal skills
- Ability to prioritize and meet strict deadlines
- Basic knowledge/understanding of Linux/Ubuntu
- Advanced knowledge/understanding of Windows
- Proficiency with Google and Office Suite
- Physical ability to lift up to 50 pounds
- Ability to operate a pump hydraulic pallet truck

**What You'll Get Out Of It**:

- Work with some awesome, fun-loving, and diverse people
- Perks - Health, Dental, Vision, Vacation + PTO, Free parking, Company socials, Flexible work hours, Casual office environment, Free snax and more
- Career Growth - Goal-setting & open discussions on how Volanté can help you achieve your goals
- Meaning out of your work - Everyone's contributions are critical to our growth and success
- We are dedicated to fostering a diverse, equitable, and inclusive workplace. We believe that diversity in all its forms is a source of strength and innovation, and we are committed to creating an environment where all employees can thrive._



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