Service Manager

3 weeks ago


Regina, Canada Welldone Mechanical Services Full time

**Job Title**

**Service Manager**

**Company**

**Welldone Mechanical Services Inc.**

**Reports to**

**Vice President of Operations**

**Location**

**Regina, SK**

**OBJECTIVES/PURPOSE OF THE ROLE**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Promote a positive and fun workplace culture
- Audit required documents prior to start of work
- Competent understanding of systems for both project and maintenance agreements. Effectively price and recommend maintenance programs
- Train, direct and evaluate team members in the proper, accurate, and timely completion of paperwork
- Understand timing of work and how it relates to others
- Direct and monitor team members in development, communication, and redemption of schedules
- Instruct and direct team members in the proper, accurate, and timely completion of all paperwork
- Understand the relationship between performance, customer satisfaction, and new business
- Instruct and direct team members to ensure cost effective and efficient use of equipment, tools and materials while ensuring efficient field operations.

**COMPETENCIES/ QUALIFICATIONS & EXPERIENCE**

Strong leadership skills

Bachelor’s degree (Engineering, Bus. Admin or others.)

OR

5+ years experience with Commercial HVAC systems

Coaching and leadership experience

Superior relationship building skills

2-5+ years of Management experience

Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk

Mechanical aptitude

Strong communication skills - both written and oral

Coaching and leadership experience

Strong computer skills, including the Microsoft Office Suite

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)



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