Manager, Community

4 weeks ago

Maple Ridge, Canada Maple Ridge Pitt Meadows Community Services Full time

Maple Ridge/Pitt Meadows Community Services is searching for a dynamic and engaging leader to join our team. The **Manager, Community and Family Services** will work directly with our Director, Programs & Practice to oversee programs that represent family and community programs under the assigned portfolio. These programs include Outreach, Restorative Justice, Children & Youth with Mental Health Needs, Child & Youth Connections and Youth & Family Conflict Intervention.

**KEY RESPONSIBILITIES**

**Operational**:

- Provide overall leadership and oversight on the day-to-day operations of Community Programs.
- Plan the delivery of all programs and activities within the portfolio in accordance with the mission and goals of Community Services.
- Maintain accurate program budgets and collaborate with the Director of Finance to ensure operations within budgetary constraints.
- Develop initiatives to support the strategic direction of the Agency.
- Implement long-term goals and objectives to achieve program growth and sustainability.
- Develop and implement a program evaluation framework to assess strengths and identify areas for improvement.
- Oversee human resources functions including recruiting, supervising, and engaging team members.

**Program Oversight**:

- Ensure adherence to funding contracts and compile reports for various funders.
- Maintain positive collaborative relationships with agency colleagues, community agencies, services, partners, and funders.
- Participate in multi-disciplinary meetings with a focus on best practice, proactive solutions, and innovation.
- Oversee program priorities, staffing requirements, and client-service centered systems.
- Gather and record information required for program review and evaluation.
- Develop and implement program training needs as required.
- Attend meetings or ensure suitable representation.

**HR and Administrative**:

- Develop and monitor accreditation standards within agency policies and procedures.
- Ensure confidentiality of information and materials.
- Inspire confidence through effective communication and clear vision.
- Promote a leadership model of teamwork, collaboration, respect, and support.
- Identify areas for training and development and provide ongoing coaching and feedback.
- Review and approve staff time sheets, mileage, and expenses.
- Lead the recruitment and selection process for program staff positions.
- Provide coaching and clarity of expectations, including discipline and termination as outlined in the Collective Agreement.

**QUALIFICATIONS**:

- Minimum of a bachelor’s degree in a related human service field from an accredited institution.
- Bachelor’s degree in social work or a comparable human service field with five years’ experience in family and children’s services, or a bachelor’s degree in another comparable human services field with five years’ direct experience in service delivery
- Formal training in the areas of family systems, supportive intervention/protection work with families, service planning, behavioral strategies and communication strategies
- Minimum of five (5) years’ experience in a Supervisory position in social services.
- Training in mental health, victim services, early childhood education, service planning, trauma-informed practice, behavioral strategies, and communication strategies.
- Formal training in client and program outcomes, measurement, and evaluation.

**Employment Status - **Regular Full-time, Exempt

**Salary Range -** $87,000 to $97,000

Please submit your resume to Kerry Pavan, Director of Human Resources, **_no later than April 19, 2024._**

**Maple Ridge Pitt Meadows Community Services** is an accredited, multi-service organization that is dedicated to providing quality programs and services to Maple Ridge and Pitt Meadows - since 1971. We support and empower individuals and families to realize their potential and achieve self-reliance.

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