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Social Worker 2, Complex Care Coordinator

4 months ago

Vancouver, Canada PHSA Full time

**Social Worker II, Complex Care Coordinator**

BC Children’s Hospital and BC Women’s Hospital & Health Centre

Vancouver, BC

**What you’ll do**
- Conduct comprehensive individual and family psychosocial assessments. Assess psychosocial issues in highly complex and acute cases that are beyond the identified initial reason for referral. Provide family and social assessments as needed to assist in decision-making around treatment and care options.
- Manage caseload of inpatient and outpatients, organizing priorities accordingly.
- Screen and makes referrals related to mental health, developmental and educational concerns and recommends consultation with psychology and psychiatry, as appropriate. Liaise with mental health within C&W and community mental health professionals.
- Provide advanced therapeutic psychosocial intervention through individual counselling to children and adolescents. Provide family counselling around adjustment to diagnosis and treatment, grief and loss issues, resources, crisis intervention, conflict resolution and transition to other hospitals or adult care. Assist patient and family with coping strategies to decrease stress in decision-making around treatment, during treatment and transition back to community.
- Provide ongoing crisis counselling and emotional support for patients and families in dealing with frequent hospital visits, unexpected hospitalization, residual effects of treatment such as absences from school due to ongoing medical interventions, and assists with the child’s integration into daycare, school, social and recreational activities.
- Advocate for the patient, family or caregiver for resources within the hospital and the community, which includes co-coordinating and planning complex resources across Canada and the USA.
- Provide leadership, guidance, education and consultation to the team and community regarding child welfare concerns and mental health issues. This includes keeping up to date on changes in child welfare legislation, Freedom of Information, Protection and Privacy, Infants Consent Act, treatment refusal, and educating the interprofessional Ambulatory Care teams on related issues including the C&W Guidelines for children and youth at risk for abuse and neglect.

**What you bring**

Qualifications
- Completion of a Master’s degree in Social Work.
- Post-graduate certificate(s) in training model(s) of therapeutic intervention such as advanced family therapy training, individual or play therapy, grief and loss counselling, and advanced mental health interventions.
- Four years of recent, related experience as a social worker providing clinical expertise, as well as comprehensive individual/family/group therapy and teaching related to patients and families facing and living with multiple and complex medical conditions.
- Post-graduate experience or education in clinical research, adult education, and teaching provincially, nationally, and internationally.
- Current full registration with the British Columbia College of Social Workers.

Skills & Knowledge
- Comprehensive knowledge of social work theory and practice.
- Comprehensive knowledge of issues related to complex care and the psychosocial impact for children, youth and families.
- Demonstrated ability to conduct and document a comprehensive psychosocial assessment.
- Demonstrated ability to provide individual, family and group counselling, within the context of a health care setting.
- Knowledge of key issues relating to transition of youth to adult care.
- Demonstrated program development skills to identify gaps/needs and plan programs/develop services for patients and their families.
- Ability to conduct group facilitation.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers wit