Data Privacy Projects Coordinator

2 weeks ago

Vancouver, Canada Lush Handmade Cosmetics Full time

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, privately-owned and family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes, and demonstrate that capitalism can be a force for good. We fight cruel practices like animal testing, promote regeneration, and show that what's inside counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Diversity matters at Lush. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. If this opportunity seems like the role for you, and our values resonate with your own, we see you, we celebrate you, we want you

As the **Data Privacy Projects Coordinator**, you will play an essential role in** growing talent** in our business through collaboration and sharing best practices with the **Data Privacy Team**. You know how to **be curious** about their opportunities, and how to **be real** with feedback and support.

As a growing business, Lush needs people that can **adapt and evolve** to the needs of our business, analyze and respond to your learner's needs. Our Lush staff** live with purpose**, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. **#mylushlife**

Reporting to the Manager of Business Intelligence, the Data Privacy Projects Coordinator undertakes the following

**RESPONSIBILITIES**:

- Coordinate resources provided by the Data Privacy team, acting as the North America Data Privacy coordinator for new and existing projects across the business
- Review projects as part of the Data Privacy Team to ensure compliance with Data Privacy laws
- Communicate with key stakeholders across the business to coordinate projects
- Collaborate with our external assessors to coordinate responses and remediation to pentests and vulnerability reports
- Act as a Subject Matter Expert (SME) regarding PIPEDA, GDPR, ADPPA (should ADPPA pass the House and Senate), and various state data privacy laws
- Coordinate audit reviews alongside the Data Privacy team and facilitate remediation projects
- Assist with annual external risk and PCI assessments with the business
- Liaise with key team members and carry out/assist in Data Privacy Impact Assessments (DPIAs) for various projects
- Facilitate Data Privacy training for all staff
- Maintain policies and procedures to meet relevant Data Privacy guidelines.
- Manage and Review vendor contracts on a rolling yearly basis
- Keep evidential logs of activities carried out, including Records of Processing Activities across the business
- Promote effective work practices and encourage a culture of Data Privacy and security knowledge within the business
- Monitor Data Privacy help-desk & inbox, acting as a point of contact for all staff and customer queries
- Manage customer and staff data requests, such as deletion and access requests

**You bring the following QUALIFICATIONS**:
**Required**:

- 1-2+ years experience working with data privacy in a customer facing business
- Excellent communication skills, both verbal and written
- Strong facilitation skills to collaborate with others across the business
- Organized individual, self-motivated, and proactive, with a flexible approach to tasks and responsibilities
- Strong time-management skills to manage multiple aspects of the role
- Proven experience in processing requests in a timely manner, especially with regards to legal matters such as security incidents and customer data requests
- Ability to work independently and within a team environment
- Experience coordinating the management and updates of all privacy policies within an organization
- Strong ability to disseminate information to the wider business group for all data privacy updates in a timely manner
- Passion for continuous learning and acquiring new skills
- Ability to travel domestically and internationally (on occasion)

**Preferred**:

- Knowledge or previous experience working with CASL/CAN-SPAM/GDPR/PIPEDA is preferred
- Experience working with pentests and scanning is preferred

**Role Type**:Hybrid Position, with expectation of occasional travel to the Vancouver or Toronto office. Regular, Full Time

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.

**#LI-DC1**:

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