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Servers & Banquets Servers (Seasonal - Part Time

4 months ago

Toronto, Canada Donalda Club Full time

**SUMMER 2023: Servers (Casual Dining & Banquets) - Seasonal, Part Time & Full Time**

**Non-tipping Environment**

We are seeking dedicated, member service-oriented professionals to join our Food and Beverage team as a **Casual & Banquets servers**. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the Donalda team Our staff members continue to aim higher and show they care about our members, guests and each other to ensure we achieve our goal of creating unforgettable service experiences.

**The Position**:
Our servers take pride in their food and beverage knowledge, but most of all in building relationships with our membership and guests. The position of Server encompasses almost every aspect of the dining "experience". Dining, sometimes revered as an emotional experience, proves to be best enjoyed when served by knowledgeable, co-operative, well groomed, friendly, and well-mannered professionals. Our servers are not only providers and couriers of bread and water but rather ambassadors, salespersons and representatives of the Club as a whole. Member perceptions of the Club in general are influenced by the "front-line" staff they encounter. A server is expected to have strong interpersonal skills, organizational skills, be reliable, have a strong perseverance for training and be able to work under pressure in a fast-paced environment.

**What we offer**:

- Wellness Bursary
- Complimentary staff meals
- Complimentary parking
- Weekdays, evenings, weekends, holidays as required.

**An Overview of Main Duties & Responsibilities**:

- Continuously monitor dining areas to ensure high quality of the overall dining experience
- Interact with Members and their guests in a proactive, courteous and professional manner
- Perform all duties to ensure the dining area is clean and safe for members and staff including cleaning tables, polish glassware and cutlery, clearing used plates, service station, fridge, etc.
- Prepare dining areas for members prior to their arrival including setting up buffet when required, restocking condiments, setting up tables, etc.
- Be knowledgeable of daily specials and menu items including ingredients, daily soup, and other specials
- Serves food and beverages according to Donalda Club’s set standards as stated in the service manual
- Perform all closing/opening duties as assigned by supervisor or manager on each shift
- Handles complaints from guests and members in a professional manner and informs direct supervisor to resolve any issues
- Ensure all member and order information is correctly input to the JONAS system when taking orders
- Perform various duties for the patio including opening umbrellas, placing centerpieces, and make cutlery roll-ups as needed.
- Rearrange tables and chairs when requested by management or members
- Go above and beyond the F&B requirements to assist Members with requests or concerns involving the Club as a whole.

**Job Requirements**:

- Must be 18 and over to serve alcoholic beverages; SMART Serve Certified
- Well groomed, mannerly, co-operative and outwardly friendly (team oriented).
- Ability to work under periods of extreme pressure in a calm and professional manner.
- Punctual and reliable
- Taste for work and direction of discipline
- A strong will and perseverance for training
- Knowledge of wines and spirits is an asset
- Preference will be given to those individuals who have past experience in the field of hospitality - but this is not an essential requirement for someone who shows us the right attitude.
- Able to work shifts - days, evenings, weekends, and holidays

We thank all applicants for their interest and will only contact those selected for an interview.

Donalda Club is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process.

**Job Types**: Full-time, Part-time, Seasonal
Contract length: 5 months
Part-time hours: 25 per week

**Salary**: $17.00-$19.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
All staff will be provided the necessary PPE including face masks, hand sanitizer and equipment disinfectants. In addition, signage has been posted throughout the Clubhouse and hand sanitizer has been provided at all entry points.

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve, SIR or equivalent (required)

Work Location: In person

Expected start date: 2023-04-16