Inside Sales Representative
3 weeks ago
We are seeking a Inside Sales Representative to join our team
You will be responsible for helping customers by providing product and service information and resolving issues.
**Responsibilities**:
- Handle customer inquiries and complaints.
- Provide quotations and source product as required.
- Determine customer requirements and bills of material.
- Calculate selling prices.
- Provide information about the products and services.
- Troubleshoot and resolve product issues and concerns.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the evolving products and services.
- Offer support as needed to other employees.
**Qualifications**:
- Some previous experience in customer service required.
- Ability to build rapport with clients.
- Ability to prioritize and multitask.
- Positive and professional demeanor.
- Good Math skills.
- Computer skills.
- Excellent written and verbal communication skills.
- Knowledge of the lifting and rigging industry would be an asset.
We offer company-sponsored medical benefits, an RSP program, and profit sharing.
Hours of work 8:30 am to 5:00 pm.
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