See more Collapse

Junior IT Support Analyst

1 month ago

ChathamKent, Canada TransForm Shared Service Organization Full time

**JUNIOR SUPPORT ANALYST**

***:
**WHAT YOU’LL DO**:

- Responds and manages service tickets, following the incident management process as defined in the tech support dashboards.
- Records, tracks and documents progress on incidents in the Transform service management tool (Cherwell) and ensures proper actions are taken through to final resolution.
- Ensures customer is aware of the state of the incident through effective communications using Cherwell.
- Some mobile device support (phones, tablets, portable devices) depending on work assignment
- E-waste recycling duties includes separating and documenting unwanted PC related parts and equipment as part of the evergreen (Greentec) program.
- Ensures all work areas meet housekeeping standards and are free from all safety hazards.
- Escalates un-resolvable issues to the Support Analyst team or designated Senior Support Analyst.
- Works cooperatively with other support analysts, senior support analysts, and the tech support manager to resolve escalations and manage priorities.
- Required to perform other duties as assigned by the Manager or Director of the IT department.

**MUST- HAVES**:

- In pursuit of Post-Secondary diploma or degree in Information Technology, Computer Science or related field.
- Excellent knowledge of Microsoft office programs: Outlook, Word, Excel.
- Experience working in a healthcare or business environment an asset.
- Customer service experience working with members of the public.
- Experience in an office environment an asset.

**OTHER CONDITIONS**:

- Minimal exposure to disagreeable conditions typical of an office position: exposed to stress and pressure associated with multiple priorities and deadlines
- Must be able to travel within the Southwestern Ontario area, when required
- Must be able to work evenings and weekends, when required

**ABOUT US**:
TransForm Shared Service Organization, a non-profit, unique, innovative, results-driven organization founded by hospitals in the Erie St. Clair region. Our services include: information technology and information management support, sourcing and contract management, purchasing and logistics services, as well as project management. Our Mission is to deliver exceptional service and create new innovative ways to support the health system by enhancing value and improving patient outcomes. If you are service oriented, dedicated to exceeding performance expectations and interested in reaching your full potential, TransForm is for you We welcome and appreciate your interest in our organization. Want to know more about TransForm? Visit our website

**HOW TO APPLY**:
We thank all applicants for their interest. Only those selected for an interview will be contacted.

**STAY CONNECTED TO US**:
Follow us on LinkedIn, Facebook, Indeed and Twitter for the latest job postings and news

**Job Types**: Full-time, Fixed term contract
Contract length: 8 weeks

**Benefits**:

- Company pension
- Employee assistance program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-05-07

We have other current jobs related to this field that you can find below

  • Junior Chemist

    2 weeks ago

    Chatham-Kent, Canada New Rubber Technologies Full time

    At New Rubber Technologies, we’re looking for bright, new talent. If you’re into exciting, industry leading and forward - thinking companies - we want to hear from you! You will have the opportunity to work in a fast-paced, upbeat environment, surrounded by great company culture. We operate a clean and safe facility, and we are looking for individuals...

  • Service Analyst, Itt

    1 week ago

    Chatham-Kent, Canada Chatham-Kent Full time

    The Municipality of Chatham-Kent has an opening for a temporary full-time Service Analyst in the Information Technology & Transformation division. This position is for a period up to October 2024. Job description The Service Analyst provides support for over 1200 computers and approximately 1500 users at 89 sites spread throughout a large geographic area...

  • Data Analyst

    5 days ago

    Chatham-Kent, Canada Ontario Mutuals Full time

    Data Analyst About the Role The Data Analyst will provide technical and analytical knowledge in the development and support of forecasting models, to design and manage the reporting environment as well as evolve the data collection, analysis, and reporting capabilities of the office. Working under mínimal supervision, the Data Analyst will collaborate and...

  • B2b Pricing and Sales Support Analyst

    2 months ago

    Chatham-Kent, Canada Teksavvy Solutions Inc. Full time

    **B2B Pricing and Sales Support Analyst** **What you’ll do.** Pricing - Manage pricing, working closely with the sales team, providing quotes on services in our business portfolio, including connectivity services, networking solutions, and unified communications. - Build and update pricing models to ensure they reflect the latest cost and the right...

  • Data Analyst

    1 week ago

    Chatham-Kent, Canada Kent & Essex Mutual Insurance Full time

    **Data Analyst** **About the Role** The Data Analyst will provide technical and analytical knowledge in the development and support of forecasting models, to design and manage the reporting environment as well as evolve the data collection, analysis, and reporting capabilities of the office. Working under mínimal supervision, the Data Analyst will...

  • Grower Support

    3 weeks ago

    Chatham-Kent, Canada Truly Green Farms and Cedarline Greenhouses Full time

    **Grower Support** The Grower Support position is the beginning of a career in greenhouse operations. In this role, you will quickly gain knowledge and responsibility that will become foundational to all other areas within the greenhouse. This can be an entry-level position or an internship/co-op. **Reports to**: Grower **Reviews conducted...

  • Grower Support

    2 weeks ago

    Chatham-Kent, Canada Truly Green Farms and Cedarline Greenhouses Full time

    Salary: **Grower Support** The Grower Support position is the beginning of a career in greenhouse operations. In this role, you will quickly gain knowledge and responsibility that will become foundational to all other areas within the greenhouse. This can be an entry-level position or an internship/co-op. **Reports to**: Grower **Reviews conducted...

  • B2b Pricing and Sales Support Analyst

    3 days ago

    Chatham-Kent, Canada Teksavvy Solutions Inc. Full time

    B2B Pricing and Sales Support AnalystWhat you'll do.Pricing Manage pricing, working closely with the sales team, providing quotes on services in our business portfolio, including connectivity services, networking solutions, and unified communications. Build and update pricing models to ensure they reflect the latest cost and the right price/margin for all...

  • Junior Chemist

    3 days ago

    Chatham-Kent, Canada New Rubber Technologies Full time

    At New Rubber Technologies, we're looking for bright, new talent. If you're into exciting, industry leading and forward- thinking companies - we want to hear from youYou will have the opportunity to work in a fast-paced, upbeat environment, surrounded by great company culture. We operate a clean and safe facility, and we are looking for individuals who share...

  • Assistant Junior Chemist: Polymers and Elastomers

    1 week ago

    Chatham-Kent, Canada New Rubber Technologies Full time

    **New Rubber Technologies**: **Assistant** **Junior Chemist: Polymers and Elastomers** **Tilbury, Ontario - Full-time** **Apply** **About the Job** At New Rubber Technologies, we’re looking for bright, new talent. If you’re into exciting, industry leading and forward - thinking companies - we want to hear from you! You will have the opportunity to...

  • Business Analyst

    3 days ago

    Chatham-Kent, Canada Chatham-Kent Full time

    The Municipality of Chatham-Kent has an opening for a temporary full-time Business Analyst in the Information Technology & Transformation division. This temporary full-time opportunity is for a period up to June 2025.Job descriptionThe Business Analyst operates as the relationship manager between the ITT department and all business areas with respect to...

  • Field Cost Analyst

    2 months ago

    Chatham-Kent, Canada Bluelime Technical Services Full time

    This role is to source a Project Controls Coordinator (PCC). The main functionality for the role is Field Cost Analysis. Field Cost Analysts provide analysis and support to the Project Controls and Project Management Team related to tracking incurred costs, progressing P6 forecast schedule, developing and analyzing forecasting at completion, and earned...

  • Field Cost Analyst

    3 days ago

    Chatham-Kent, Canada Bluelime Technical Services Full time

    This role is to source a Project Controls Coordinator (PCC). The main functionality for the role is Field Cost Analysis.Field Cost Analysts provide analysis and support to the Project Controls and Project Management Team related to tracking incurred costs, progressing P6 forecast schedule, developing and analyzing forecasting at completion, and earned value...

  • Assistant Junior Chemist: Polymers and Elastomers

    3 days ago

    Chatham-Kent, Canada New Rubber Technologies Full time

    New Rubber Technologies:Assistant Junior Chemist: Polymers and ElastomersTilbury, Ontario - Full-timeApplyAbout the JobAt New Rubber Technologies, we're looking for bright, new talent. If you're into exciting, industry leading and forward - thinking companies - we want to hear from youYou will have the opportunity to work in a fast-paced, upbeat environment,...

  • Business Analyst

    2 weeks ago

    Chatham-Kent, Canada Chatham-Kent Full time

    The Municipality of Chatham-Kent has an opening for a temporary full-time Business Analyst in the Information Technology & Transformation division. This temporary full-time opportunity is for a period up to June 2025. Job description The Business Analyst operates as the relationship manager between the ITT department and all business areas with respect to...

  • Finance Analyst

    2 weeks ago

    Chatham-Kent, Canada Enbridge Full time

    Posting End Date: May 22, 2024 Employee Type: Regular-Full time Union/Non: This is a non-union position We are currently seeking a Finance Analyst responsible for recording, monitoring and reconciling transactions impacting Enbridge Gas Inc. Affiliate general ledger accounts. The role involves maintaining various processes and schedules for the EGI...

  • IT Technical Support Analyst

    4 weeks ago

    Chatham-Kent, Canada Vitesco Technologies Full time

    Primary function: Local Support: • Maintain IT services up and running and provide technical support to end users based on defined Information Technology standards, provide support to all areas to improve business processes whenever possible. Secondary function:  Infrastructure Systems Administrator: • Assist in the management of the...

  • IT Technical Support Analyst

    3 days ago

    Chatham-Kent, Canada Vitesco Technologies Full time

    Primary function: Local Support: • Maintain IT services up and running and provide technical support to end users based on defined Information Technology standards, provide support to all areas to improve business processes whenever possible. Secondary function: Infrastructure Systems Administrator: • Assist in the management of the...

  • Financial Analyst I

    2 months ago

    Chatham-Kent, Canada Bluelime Technical Services Full time

    Title: Financial Analyst I - Responsible for supporting the intercompany/related party process, including working with colleagues to resolve any out of balance - Prepare and park journal entries - Prepare account reconciliations - Support month end and quarter end deliverable as required to support EGI external financial statements - Identify improvement...

  • Business Analyst I

    2 months ago

    Chatham-Kent, Canada Bluelime Technical Services Full time

    Actual Title: Business Analyst - Maintain and develop positive relationships with internal and external clients (In - Franchise Sales, Information Systems, Gas Management Services, Contracting Billing and Operational Support, Capacity Management and Utilization, Credit, and external Energy Marketers) - Administer/negotiate Direct Purchase contracts with...